Admissions Coordinator

4 weeks ago

Goshen, United States Greencroft Communities Full time

Support the Healthcare facility activities in the marketing, pre-admission, admission, discharge, and follow-up processes to ensure appropriate census/mix.

**Duties include**:

- Work cooperatively with the Marketing department in the promotion of referrals and responses to inquiries regarding Greencroft’s health care programs.
- Develop and maintain relationships to advice referral sources of bed availability and new product and services.
- Make calls to outside the community to medical, insurance, legal, and financial professionals, and senior organizations, appropriate special interest groups, hospital discharge planners, and other community contacts.
- Respond to inquiries and conduct prospect interviews and tours with residents and/or their families in a timely, professional manner with appropriate follow-up.
- Maintain current database of existing and potential referral sources.
- Manage the admission process by maintaining updated bed availability and community services information at all times.
- Work with medical, nursing, and marketing team to ensure appropriate resident placement.
- Effectively manage occupancy levels and census/premium mix enhancement.
- Oversee the Healthcare admissions process, collecting information, and ensuring completion of necessary paperwork, assessments and notifications.
- Obtain admission authorization in collaboration with clinical team and establish appropriate placement for the resident, based upon payer source and medical needs.
- Communicate pertinent information to the resident/family and to the extended Healthcare leadership team.
- Frequent and ongoing contacts with hospital discharge planners and referring case managers via phone and online services regarding Greencroft bed availability and their patient’s potential care needs.
- Regular contact with Greencroft’s Resident Service Coordinators to maintain good relations and communication and help in determining needs of campus residents.
- Facilitate Admissions Team communications and act upon their recommendations.
- Provide appropriate follow up with new residents and their families within the first week of admission.
- Develop data tracking mechanism and report conversion ratios.
- Assure pre-admission screening process, is completed for each resident to meet PASRR level 2 and LDC requirements. Assist staff in completing PASRR assessments online and maintain current PASRR census.
- Identify possible technology solutions/efficiencies related to the admission processes.
- Work with insurance companies to obtain benefits and pre-certification for residents.

**Job Requirements/Qualifications**:

- Bachelor's Degree preferred.
- Previous experience Long Term Admissions required
- Familiarity with Long Term Care issues & knowledge of Medicare/Medicaid procedures required.

**Schedule**:

- Monday thru Friday; 8:00 AM - 4:30PM
- Some weekends or later hours

**Benefits**:

- ReadyPay Today
- Medical/Dental/Vision
- Voluntary Life
- 403(b) with employer match
- PTO program
- Additional Benefits available

Contact HR with questions, 574-537-4209

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