Grocery Clerk

3 weeks ago

Santa Ana, United States Northgate Gonzalez Markets, Inc. Full time

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:
The essential duties and responsibilities of this position include, but are not limited to, the following:
**Operational**
- Assist in receiving and unloading of merchandise; check and verify grocery receiving to ensure that items listed on vendor invoices are all delivered; check products for quality, count, and condition.
- Open cartons and price items accurately; keep grocery manager informed of pricing problem areas or discrepancies; ensure that all items are in proper place and proper price label/tag is under the item.
- Handle damaged and spoiled products and assist in controlling the level of damaged goods.
- Keep refrigerated coolers, store shelves and other displays fully stocked and faced at all times according to tag allocation or department standards; assist in building store displays for maximum sales and turnover; display merchandise in a neat and colorful manner.
- Keep perishable merchandise rotated in accordance with store policy and product code dates and pull all out-of-code merchandise.
- Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
- Use and maintain equipment in good working order including all safeguards and safety devices or mechanisms; immediately advise department manager of any maintenance or equipment problems.

**Leadership**
- Assist in training personnel when assigned.
- Greet all customers and provide them with prompt and courteous service or assistance.
- Observe security standards by staying alert and being aware of customer actions and behavior; report to manager or security any abnormal behavior.
- Notify store manager of personnel situations or policy violations affecting store operating performance or of situations requiring disciplinary action or that may potentially require such action.
- Assist customers in retrieving items from inaccessible areas or in obtaining products that are either located in warehouses or that they may have difficulty in handling.

**Safety**
- Respond promptly to emergencies and potential safety hazards such as spills/ broken glass or plastic containers that contain liquid products; never leave the scene until help arrives.
- Perform any other work-related duties as assigned.

**REQUIREMENTS AND CONDITIONS**:
**Education/Experience**
- High school education preferred.

**Certificates/Licenses/Registrations**
- If forklift operator must have forklift certification.

**Skills Required**:

- Ability to hear, speak and understand the spoken word in order to respond promptly to pages for assistance, to accommodate verbal requests from customers for information or assistance, to answer telephones, and to be able to communicate effectively with others.
- Ability to read, write, analyze, interpret and understand the Spoken language, English and Spanish, with sufficient proficiency in order to read and understand company handbooks, policies and procedures and other written job-related documents.

**Physical Demands and Work Conditions**

The physical demands and work conditions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:

- While performing the duties of this job, the employee is regularly required to sit, stand, and use the hands to handle, finger, or feel objects, tools or controls.
- The employee must occasionally exert or lift up to 55 pounds carrying boxes of records and forms and frequently exert or lift moderate amounts of weight.
- The employee must be able to climb a ladder to retrieve inaccessible items for customers located above freezer cases, stockrooms and other storage areas; must be able to sweep and mop floors, dust and face shelves, and lift and carry out trash containers to be emptied in an outside bin.
- The employee must have sufficient physical mobility or agility to be able to respond quickly to fire or other emergencies such as cleanup requests (due to accidental spills or breakage of containers having liquid contents), shoplifting and other security assistance requests, customer accidents, etc.
- The employee must be able to stock coolers and shelves and endure working under temperature extremes (as low as 20 ®F) in refrigerated storage areas up to 20 minutes at a time.

**IMPORTANT DISCLAIMER NOTICE**

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.

**Northgate Markets is proud to be an Equal O

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