Team Member

5 days ago

Santa Ana, United States El Super Full time

**JOB SUMMARY**:
Under direct supervision of the Department Manager the Team Member is responsible for maintaining outstanding customer service as per company standards, processing sales quickly, accurately and efficiently, performing cash register operations, sweeping, stocking, cleaning and safeguarding company assets but not limited to just these duties. Must be able to lift 50 lbs., bend, stand and stoop for prolonged periods of times.

Team Member positions include/Puesto(s) incluidas son:
Bakery Clerk / Empleado(a) de Panaderia

Bulk Deli Cheese Clerk / Empleado Carnes Frias y Cremeria

Checker / Cajero(a)

Deli Dairy Frozen Clerk / Empleado de Congelados, Lacteos y Deli

Grocery Clerk / Empleado(a) de Abarrotes

Meat Clerk / Empleado(a) de Carniceria

Meat Service Specialist / Empleado de Servicio en la Carniceria

Night Crew / Empleado(a) del Turno de la Noche

Produce Clerk / Empleado de Frutas y Verduras

Restaurant Clerk / Empleado(a) de Restaurante

Seafood Clerk / Empleado de Mariscos

Utilities Clerk / Mantenimiento

**DUTIES AND ESSENTIAL FUNCTIONS**:
A Team Member responsibilities include, but are not limited to, the following:

- Providing premier customer service, including greeting them and responding to questions
- Assisting the customers at the registers
- Working varies departments of the store
- Ensuring product is rotated, within date, and properly displayed on shelves according to the appropriate planogram
- Unloading product from trucks and organizing stock room
- Filling assigned sections as needed
- Assisting within replenishing of all departments.
- Cleaning cases and shelves, mopping and sweeping the sales floor, stock room and dairy coolers.
- Operating back room equipment, pallet jack, baler, compactor and scrub machine
- Assisting in other duties, as assigned

**EDUCATION/TRAINING/EXPERIENCE/LICENSE REQUIRED**:
**Experience**

Must have a minimum of six months experience in retail environment.

**Preferred Field of Expertise**
- Ability to follow company customer service procedures.
- Demonstrated prior customer service skills, or related experience.
- Ability to interact with customers and coworkers.
- Ability to understand and follow directions.
- Ability to multi task in a fast paced environment.

**Skills**

Communication
- written and oral skills (Bilingual English/Spanish a plus)

Problem identification and resolution.

**PHYSICAL DEMANDS**:The physical demands described are representative of those that must be met by an employee to successfully perform the essential function of this job. El Super is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform

**A.**STANDING**:
**Continuously,** throughout the work shift while working at the register.

**B.**WALKING**:
**Frequently,** while only moving a few steps, the employee performs walking activities throughout the work shift while conducting most essential job functions.

**C.**SITTING**:
**Very Rarely**

**D.**CLIMBING**:
**Rarely,** will climb one flight of stairs to access the store managers office.

**E.**BENDING**:
**Frequently,** while working at the cash register and cleaning

**F.**KNEELING**:
**_ _**Very Rarely**

**G.**LIFTING**:
Under 10 lbs. **Continuously,** handling and scanning grocery product.

11 to 25 lbs. - **Continuously**, handling and scanning grocery product.

26 to 40 lbs. - Frequently, handling and scanning grocery product.

41 to 55 lbs -**Less Frequently, **handling and scanning grocery product.

Over 55 lbs. -Very Rarely

**H.**CARRYING**:
Under 10 lbs. **Continuously**, moving grocery product.

11 to 25 lbs. - **Continuously,** moving grocery product.

26 to 40 lbs. -** Less Frequently**, moving grocery product

41 to 55 lbs -**Less Frequently**, moving grocery product.

Over 55 lbs. - Very Rarely

**I.**BALANCING**:
**_ _**Very Rarely**

**J.**PULLING**:
**Continuously**, when pulling store product on the checkout belt.

**K.**PUSHING**:
**Continuously,** when pushing store product on the checkout belt.

**L.**CROUCHING**:
**Less Frequently**, while accessing product bags and other necessary items at lower levels.

**M.**STOOPING**:
**_ _**Less Frequently,** while accessing product bags and other necessary items at lower levels.

**N.**REACHING**:

- _Above shoulder height **Rarely, **while cleaning. At shoulder level
- **Continuously**, while inputting product information,

Below shoulder level
- **Continuously,** while scanning and handling grocery product.

**O.**CRAWLING**:
**Very Rarely**

**P.**TWISTING**:
**Continuously,** throughout the work day, with all cashier duties.

**Q.**EYE, HAND, FOOT COORDINATION**:

- Operating of foot and hand controls._
- _Continuously, while inputting product data and simultaneously scanning.

**MACHINES, TOOLS, EQUIPMENT, AND WORK AIDS**:
Cash register, Calculator, anti-fatigue mat.

**WORKING AROUND MOVING MACHINERY**:
N/A

**MATERIALS AND PRODUCTS**:
Grocery scanner, grocer

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