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Store Manager

4 months ago

Framingham, United States One Energy Full time

Join NESCEMA's Owner Operator Award Winning brand, Fresh Village Experienced Store Manager wanted for our Framingham site. Must have excellent customer service and teambuilding skills. Reliability, trustworthiness, willingness to learn, and having a passion for making a difference are key qualities for your success in this role.

One Energy Fresh Village offers:

- Great pay
- Benefits
- Bonus opportunities
- Paid training
- Growth opportunies
- And MORE

**Store Manager**:
Store Managers are responsible for all aspects of the daily operations for our gas and convenience store locations. The Store Managers provide exceptional customer service, implement and execute customer loyalty programs, reconcile all accounts and transactions, supervise staff, and develop and train the sales team and Assistant Manager. The Store Managers are responsible for establishing and maintaining positive relationships with outside vendors, product and inventory management and communicating routinely with company headquarters.

**Essential Duties and Responsibilities - including, but not limited to**:
Set goals for sales, service environment, merchandise moves, shrinkage figures and expense controls.
Provide training and provide feedback to employees.
Establish effective communication with sales personnel to ensure that they are appropriately informed of merchandising policies and programs.
Maintain operational records, including daily transaction documents, sales reports, and loss summaries.

Work directly with vendors to place merchandise orders for the store within allotted budget.
Ensure that inventory is handled, stored, and processed to minimize loss or damage.
Establish and carry out shrinkage control discipline and programs, this includes inventory audits.
Supervise, and participate in, unloading, sorting of merchandise, stocking shelves, ticketing merchandise, and the reconciliation if all cash and inventory transactions.
Maintain a high level of customer service by ensuring that merchandising/recovery is completed and that register and customer service area is processing customers in a timely manner.

Handle escalated customer issues and resolve problems within the store.
Determine and distribute work assignments to employees.
Ensure maintenance, cleaning and store appearance is up to company standards.
Maintain store-level compliance with company standards of safety, security, facility maintenance, postings/notifications and other administrative duties.
Perform other store duties, as needed, to ensure smooth operations and to meet customer needs.

May supervise approximately five or more store personnel at a time.

Brand: One Energy

Address: 206 Union Ave Framingham, MA - 01702

Property Description: 009 - Framingham

Property Number: 009