P&C Admin

3 weeks ago

Orlando, United States Primark - US Full time

**People & Culture HR Administrator**

**Key Responsibilities**:
**_ Functional Expertise_**

Working collaboratively with the Store Management Team and the Store P&C Business Partner, to deliver the people agenda in Store. This is a generalist role, responsible for all day-to-day P&C administrative activity, with particular focus on:
**Recruitment**
- Support the Retail Management team with recruitment administration
- In conjunction with the Retail Management team, complete the relevant right to work checks and documentation retention steps
- Liaise with third party contacts for graduate, work placement and/ or temporary resource as required
- Participate in recruitment and selection activities for seasonal recruitment events

**Onboarding and Induction**
- Administer the onboarding process including contract / offer preparation and payroll / systems set up
- Complete the appropriate administrative checks
- Organize the relevant workwear and lanyards for new starters
- Participate in the delivery of the Primark Induction/ Welcome event for new starters in partnership with the Retail Management team

**Resource Planning**
- Responsible for the maintenance of people data in the resource planning tool including adding/ removing joiners and leavers, printing weekly rotas and collating overtime
- Communicate rotas and schedules to colleagues (checking that shifts/ overtime allow for regulatory breaks)
- Administer holiday requests in line with Country regulatory requirements
- Periodically review holiday balances to ensure colleagues are actively booking holiday
- Provide weekly absence reports to Retail Management for review
- Support the administration process for Colleague store transfers as required

**Payroll**
- Set up new starters/remove leavers on the payroll system and work with third party payroll provider
- Complete the daily and weekly payroll activities including a review of the T&A and resolution of any errors with the relevant Colleagues/Managers
- Update the T&A/payroll system with relevant absence information and ensure documentation is received and processed in accordance with Country Regulations
- Process any payroll adjustments and changes
- Work with the P&C Business Partner to administer any levy / subsidy payments
- Act as a point of contact for Colleague queries and resolve any issues or concerns

**Training & Development**
- Support the delivery of core learning programs via learning platforms and maintain records of learning activity
- Maintenance of mandatory learning activity records e.g. first aid, data protection
- Carry out administration support for Retail Assistant Succession planning for Retail Management roles

**Engagement & Well-being**
- In partnership with the Retail Management team proactively support implementation of events and activities that drive engagement, wellbeing, and a positive Primark culture in store
- Responsible for updating all engagement and wellbeing communication on the in-store Notice Boards and in store meeting huddles
- Schedule the listening group meetings and support the Store Manager in preparing for and responding to colleagues
- Provide administrative support for store recognition activities, including nominations and Store Manager review
- Encourage participation in the Primark Engagement Survey and collate completion rates
- Support Retail Management to hold colleague conversations on health or well-being issues

**Performance Management (MYP)**
- Collate completion of the mid-year and end of year Make Your Primark review process
- Provide support to the Retail Management team on the probationary period and performance review process and encourage a culture of feedback
- Support the Retail Management team in the administration of the performance review process
- Prepare template documentation for the Retail Management team for Probationary periods and Performance Improvement Plans (PIPs)

**Talent & Succession**
- Carry out administration support for Retail Assistant Succession planning for Retail Management roles
- Provide administrative support during the Retail Management talent review process

**Employee Relations**
- Maintain colleague records (paper and electronic) in accordance with Country regulations (GDPR / Data Protection guidelines)
- Support Retail Management as a first point of contact on people procedures and absence queries
- Preparing template documentation required for ER investigation and outcomes
- Responsible for tracking ER cases and recording progress

**Reporting & KPIs**
- Maintain the people systems that provide reporting and analysis to the Store Manager on people measures and KPIs
- Support with completion of Store, Area and Central Office reporting
- Administer and collate data from colleague exit interviews
- Administer leavers process including the return of Company property
- Participate in store audit procedures

**Business Alignment & Change**
- Demonstrate an understanding of the overall P&C strategy and pur

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