P&C Admin

3 weeks ago


Orlando, Florida, United States PRIMARK Full time

P&C Admin - Part-Time - Florida Mall

  • JOB ID: 126192BR
  • Orlando, Florida, United States
  • Part time
  • Employee - Permanent

People & Culture HR Administrator

Key Responsibilities:

Functional Expertise

Working collaboratively with the Store Management Team and the Store P&C Business Partner, to deliver the people agenda in Store. This is a generalist role, responsible for all day-to-day P&C administrative activity, with particular focus on:

Recruitment


• Support the Retail Management team with recruitment administration


• Carry out the pre interview recruitment activity required for Retail Assistant/ non-management roles including uploading/ advertising roles, screening, interview coordination and candidate contact


• In conjunction with the Retail Management team, complete the relevant right to work checks and documentation retention steps


• Deliver a consistent and engaging candidate experience through the recruitment administration process


• Administer the applicant tracking system to include role creation, candidate response and onboarding steps


• Liaise with third party contacts for graduate, work placement and/ or temporary resource as required


• Participate in recruitment and selection activities for seasonal recruitment events

Onboarding and Induction


• Administer the onboarding process including contract / offer preparation and payroll / systems set up


• Complete the appropriate administrative checks


• Organize the relevant workwear and lanyards for new starters


• Participate in the delivery of the Primark Induction/ Welcome event for new starters in partnership with the Retail Management team

Resource Planning


• Responsible for the maintenance of people data in the resource planning tool including adding/ removing joiners and leavers, printing weekly rotas and collating overtime


• Communicate rotas and schedules to colleagues (checking that shifts/ overtime allow for regulatory breaks)


• Administer holiday requests in line with Country regulatory requirements


• Periodically review holiday balances to ensure colleagues are actively booking holiday


• Provide weekly absence reports to Retail Management for review


• Support the administration process for Colleague store transfers as required

Payroll


• Set up new starters/remove leavers on the payroll system and work with third party payroll provider


• Complete the daily and weekly payroll activities including a review of the T&A and resolution of any errors with the relevant Colleagues/Managers


• Update the T&A/payroll system with relevant absence information and ensure documentation is received and processed in accordance with Country Regulations


• Process any payroll adjustments and changes


• Work with the P&C Business Partner to administer any levy / subsidy payments


• Act as a point of contact for Colleague queries and resolve any issues or concerns

Training & Development


• Support the delivery of core learning programs via learning platforms and maintain records of learning activity


• Maintenance of mandatory learning activity records e.g. first aid, data protection


• Carry out administration support for Retail Assistant Succession planning for Retail Management roles

Engagement & Well-being


• In partnership with the Retail Management team proactively support implementation of events and activities that drive engagement, wellbeing, and a positive Primark culture in store


• Responsible for updating all engagement and wellbeing communication on the in-store Notice Boards and in store meeting huddles


• Schedule the listening group meetings and support the Store Manager in preparing for and responding to colleagues


• Provide administrative support for store recognition activities, including nominations and Store Manager review


• Encourage participation in the Primark Engagement Survey and collate completion rates


• Support Retail Management to hold colleague conversations on health or well-being issues

Performance Management (MYP)


• Collate completion of the mid-year and end of year Make Your Primark review process


• Provide support to the Retail Management team on the probationary period and performance review process and encourage a culture of feedback


• Support the Retail Management team in the administration of the performance review process


• Prepare template documentation for the Retail Management team for Probationary periods and Performance Improvement Plans (PIPs)

Talent & Succession


• Carry out administration support for Retail Assistant Succession planning for Retail Management roles


• Provide administrative support during the Retail Management talent review process

Employee Relations


• Maintain colleague records (paper and electronic) in accordance with Country regulations (GDPR / Data Protection guidelines)


• Support Retail Management as a first point of contact on people procedures and absence queries


• Preparing template documentation required for ER investigation and outcomes


• Responsible for tracking ER cases and recording progress

Reporting & KPIs


• Maintain the people systems that provide reporting and analysis to the Store Manager on people measures and KPIs


• Support with completion of Store, Area and Central Office reporting


• Administer and collate data from colleague exit interviews


• Administer leavers process including the return of Company property


• Participate in store audit procedures

Business Alignment & Change


• Demonstrate an understanding of the overall P&C strategy and purpose


• Maintain relationships with the Central P&C team and network effectively with the wider P&C community to share best practice

Commercial and Business Impact


• Develop understanding of store commercial performance and customer experience


• Deliver against company expectations and policy, ensuring good governance and best practice is in place, compliance with regulations and mitigation of risk to the business


• Review the administrative aspects of P&C in store and make recommendations where efficiency gains are identified

Behavioral Competencies

Decision Making


• Apply experience and relevant information to support day to day P&C advice and decision making

Self-Direction and Agility


• Promote a culture of inclusion, optimism, enthusiasm, and mutual support.


• Demonstrate resilience and tenacity to overcome any barriers with a flexible and agile approach to changing business needs


• Strong organization skills and a natural self-starter

Customer Experience


• Demonstrate a high level of trust, collaboration, confidentiality, and diplomacy with all Colleagues in the store

Innovation


• Encourage a culture of continuous improvement and openness to change

Technical Requirements of the Role-holder


• Experience working as a P&C Administrator or similar role


• Attention to detail and accuracy


• Excellent organizational skills, with the ability to prioritize well and be flexible in a fast-paced environment with changing demands


• Strong communication skills (written and verbal) and effective in communicating clearly and persuasively


• Working knowledge of employment legislation and best practice


• Good analytical and problem-solving skills and an interest in developing commercial acumen


• Retail sector experience desirable

The pay range for this role is: $ $26.00

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