Patient Access Representative Ii

4 days ago

Arlington Heights, United States Edward-Elmhurst Health Full time

Position Highlights:

- Sign on bonus: N/A
- Position: Patient Access Representative II
- Location: Arlington Heights, IL
- Full Time
- Hours: Monday-Friday: 9:30 am-18:00 PM
- Rotating Saturdays
- Saturdays: 9:00 am to 13:00 pm
- Required Travel: No- Position Overview:

- We are currently seeking Call Center Representatives/Patient Access Representatives for our Patient Access Center, located at 3040 Salt Creek Ln Arlington Heights. This position is responsible for professionally answering phone calls from patients interested in scheduling an appointment with a physician, scheduling a medical test, or answering general questions. The Call Center Rep/Patient Access Rep is also responsible for patient education regarding our available online services. You will be trained to use our online knowledge management tool, including our electronic health record system (EPIC), as a resource to assist with patient calls and issue resolution.
- This is a high-volume call center environment, where a Call Center Rep/Patient Access Rep may take on average 55 calls per day.
- What you will do:

- Simultaneously collect information from patients and enter data into our electronic health record system (called EPIC)
- Schedule appointments, procedures, and events at our NorthShore locations
- Register and verify insurance eligibility, informing the patients of their financial responsibility
- Promote key initiatives for Patient Access Center and NorthShore (i.e. online services)
- Adhere to privacy (HIPAA) guidelines when speaking with patients and families
- Route calls to correct administrative and clinical departments after assessing patients’ needs
- Supports departmental changes, demonstrating flexibility and a positive attitude in a fast paced, changing environment- What you will need:

- Education:

- High School Diploma or equivalent (required)
- Associates or Bachelor's Degree (preferred)
- Experience:

- One year of customer service experience (required)
- Inbound call center experience (required)
- Healthcare experience (preferred)
- Prior scheduling (preferred)
- Skills:

- Basic computer skills including proficiencies in Microsoft Windows, Excel, and Outlook, as well as the ability to type 25 words per minute
- Exhibits essential Customer Service focused commitment demonstrating active listening, focus on issue resolution, sharp attention to detail, and analytical and problem-solving abilities to meet and exceed the needs of our patients
- Demonstrates importance of attendance and maintaining a positive work environment, arriving on time and with mínimal absenteeism
- Eager to accept educational opportunities as shared through workflow or process changes- Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
- EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

What you will need: Benefits:

- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, and Vision options, including Domestic Partner Coverage
- Tuition Reimbursement
- Free Parking at designated locations
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities

  • Patient Access Representative II

    4 weeks ago

    Arlington Heights, United States Endeavor Health - Edward-Elmhurst Healthcare Full time

    Sign on bonus: N/ A - Position: Patient Access Representative II - Location: Arlington Heights, IL - Full Time. Hours: Monday-Friday: 9:30 am-18:00 PM - Rotating Saturdays. Saturdays: 9:00 am to 13:00 pm. Required Travel: No. Position Overview:We are Patient Access, Representative, Patient, Healthcare, Call Center

  • Patient Access Representative II

    7 days ago

    Arlington Heights, United States Endeavor Health - Edward-Elmhurst Healthcare Full time

    Sign on bonus: (if applicable) N/ A - Position:Patient Access Representative II - Location: 3040 Salt Creek Ln Arlington Heights, IL - Full Time/ Part Time: Part Time. Hours: Week 1: Thur./ Fri (8:30-5) Week 2: Wed/ Thur., Fri. (8:30-5) and every 6 Patient Access, Representative, Patient, Healthcare

  • Patient Access Representative II

    2 weeks ago

    Arlington Heights, Illinois, United States Endeavor Health - Edward-Elmhurst Healthcare Full time

    Position: Patient Access Representative II - Location: Arlington Heights, IL - Part-Time (20 hours per week)Hours:Week One: Sunday, Friday 10:30 pm-7 amWeek Two:Monday, Friday, Saturday 10:30 pm-7 amRequired Travel:N/ A - What you will do:Perfo Patient Access, Representative, Patient, Customer Service, Overnight, Financial

  • Patient Access Representative II

    3 weeks ago

    Arlington Heights, United States Endeavor Health - Edward-Elmhurst Healthcare Full time

    Position: Patient Access Representative II - Location: Arlington Heights, IL - Part-Time (20 hours per week)Hours:Week One: Sunday, Friday 10:30 pm-7 am. Week Two: Monday, Friday, Saturday 10:30 pm-7 am. Required Travel: N/ A - What you will do:Perfo Patient Access, Representative, Patient, Customer Service, Overnight, Financial

  • Patient Access Representative Ii

    3 weeks ago

    Arlington Heights, United States Edward-Elmhurst Health Full time

    Patient Access Representative II Position Highlights: - Position: Patient Access Representative II - Location: Arlington Heights, IL - Part-Time (28 hours per week) - Hours: Week 1: Monday 9am-5:30pm, Wednesday 9am-5:30pm, Friday 9am-5:30pm, Saturday 7am-3:30pm Week 2: Sunday 7am-3:30pm, Thursday 9am-5:30pm, Friday 9am-5:30pm - Required Travel: N/A What...

  • Patient Access Representative II

    3 weeks ago

    Arlington Heights, United States CareerBuilder Full time

    Patient Access Representative II Position Highlights: Position: Patient Access Representative II Location: Arlington Heights, IL Part-time (20 hours per week) Hours: Start times will vary between 10am - 12pm Travel: N/A What you will do : Reporting to the Manager of Access Services interacts with patients and/or their representatives to perform patient...

  • Patient Access Specialist Ii

    1 week ago

    Arlington Heights, United States Edward-Elmhurst Health Full time

    Patient Access Representative II Position Highlights: - Position: Patient Access Representative II - Location: Arlington Heights, IL - Part-Time (20 hours per week) - Hours: M-F 3pm - 11:30pm, Rotating Weekends - Required Travel: N/A What you will do: Performs complete and accurate registration and/or admission functions across multiple access services...

  • Patient Access Specialist II

    3 days ago

    Arlington Heights, United States Edward-Elmhurst Health Full time

    Patient Access Specialist II - Central Scheduling-1 page is loaded Patient Access Specialist II - Central Scheduling-1 Apply locations NCO 3040 Salt Creek Ln Arlington Heights time type Full time posted on Posted Yesterday job requisition id R5984 Position Highlights: Sign on bonus: N/A Position: Patient Access Specialist II - Central Scheduling-1 Location:...

  • Patient Access Representative

    2 weeks ago

    Arlington, United States YASMESOFT INC Full time

    Job DescriptionJob DescriptionMust be local  and should work from office Mon thru Fri. One of our top clients based in New Jersey, is looking to add to their workforce in Arlington, Virginia.  Our client has numerous openings for  Onsite Patient Access Representatives.   These positions will be staffed on a temp to hire basis and the hourly rate of pay...

  • Patient Access Representative

    4 weeks ago

    Arlington, United States YASMESOFT INC Full time

    Job DescriptionJob DescriptionMust be local and wiling to work from Office Mon Thru Fri.One of our top clients based in New Jersey, is looking to add to their workforce in Arlington, Virginia.  Our client has numerous openings for  Onsite Patient Access Representatives.   These positions will be staffed on a temp to hire basis and the hourly rate of pay...

  • Patient Access Representative

    1 week ago

    Arlington, United States YASMESOFT INC Full time

    Job DescriptionJob DescriptionMust be local and willing to work from the Hospital.One of our top clients based in New Jersey, is looking to add to their workforce in Arlington, Virginia.  Our client has numerous openings for Onsite Patient Access Representatives.   These positions will be staffed on a temp to hire basis and the hourly rate of pay is...

  • Patient Access Representative

    1 week ago

    Arlington, United States YASMESOFT INC Full time

    Job DescriptionJob DescriptionBenefits:Health insuranceMust be local and willing to work from the Hospital.One of our top clients based in New Jersey, is looking to add to their workforce in Arlington, Virginia. Our client has numerous openings for Onsite Patient Access Representatives. These positions will be staffed on a temp to hire basis and the hourly...

  • Patient Access Representative

    3 weeks ago

    Arlington, United States YASMESOFT INC Full time

    Job DescriptionJob DescriptionBenefits:Health insuranceMust be local and wiling to work from Office Mon Thru Fri.One of our top clients based in New Jersey, is looking to add to their workforce in Arlington, Virginia. Our client has numerous openings for Onsite Patient Access Representatives. These positions will be staffed on a temp to hire basis and the...

  • Patient Access Representative

    2 weeks ago

    Arlington, United States YASMESOFT INC Full time

    Job DescriptionJob DescriptionBenefits:Health insuranceMust be local and should work from office Mon thru Fri. One of our top clients based in New Jersey, is looking to add to their workforce in Arlington, Virginia. Our client has numerous openings for Onsite Patient Access Representatives. These positions will be staffed on a temp to hire basis and the...

  • Patient Access Representative

    1 week ago

    Arlington, United States MFA Co Full time

    The GW Medical Faculty Associates (MFA) was incorporated in July 2000 as a not-for-profit, physician-led practice group. The organization functioned as an independent organization in support of The George Washington University School of Medicine and Sciences as a multi-specialty physician practice group. The GW MFA has grown to become the largest independent...

  • Patient Access Representative

    2 weeks ago

    Mayfield Heights, United States Cleveland Clinic Full time

    Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of...

  • Patient Access Representative

    2 weeks ago

    Arlington, United States The GW Medical Faculty Associates Full time

    The GW Medical Faculty Associates (MFA) was incorporated in July 2000 as a not-for-profit, physician-led practice group. The organization functioned as an independent organization in support of The George Washington University School of Medicine and Sciences as a multi-specialty physician practice group. The GW MFA has grown to become the largest independent...

  • Patient Access Representative

    4 weeks ago

    Mayfield Heights, United States Cleveland Clinic Full time

    Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of...

  • Patient Access Representative

    2 weeks ago

    Arlington, Virginia, United States Med-Metrix Full time

    Job Type Part-timeDescriptionThe Patient Access Representative is responsible for addressing public needs and managing the dissemination of resources to meet patient needs. He/She is also responsible for registration of patients who need medical attention, maintaining medical records, receive incoming calls and processing paperwork.RequirementsDuties and...

  • Patient Access Representative

    6 days ago

    Garfield Heights, United States Cleveland Clinic Full time

    Serving the needs of Garfield Heights and the Southeast communities of Cuyahoga County since 1949, Marymount Hospital is a 269-registered bed acute care, faith-based hospital and became the first regional hospital to become a member of the Cleveland Clinic Healthcare System in 1995. This Magnet-recognized hospital maintains a strong commitment to the...