Patient Access Representative

4 days ago

Arlington, United States MFA Co Full time

The GW Medical Faculty Associates (MFA) was incorporated in July 2000 as a not-for-profit, physician-led practice group. The organization functioned as an independent organization in support of The George Washington University School of Medicine and Sciences as a multi-specialty physician practice group. The GW MFA has grown to become the largest independent academic physician practice in the Washington, DC metro region with more than 500 physicians and nearly 200 APP providers. In 2018, the MFA bylaws were revised to allow The George Washington University to serve as the sole corporate member while the MFA retained independent 501c3 status. The purpose of the change was to ensure alignment between the MFA and The George Washington University.

MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers preserving the rich tradition of academics, research, and healing. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH), separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals.

The GW MFA’s leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia. Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach.

Position Summary

Medical experience is Required

The patient access representative is primary responsibility is the optimization of scheduling processes via inbound/outbound call support of George Washington Medical Faculty Associates (MFA) patients for physicians in accordance with core scheduling protocols. The patient access representative will resolve complex or critical scheduling issues and provide first-line support to other Contact Center Specialists.

The responsibilities for this role would include but are not limited to validating the efficiency of bump schedule management, performing quality assurance checks of inbound/outbound calls, daily oversight of Follow My Health requests, developing and sustaining effective partnerships with providers, department leaders, Master Schedulers, and team. The Contact Center Specialist III will facilitate staff development in conjunction with Contact Center management.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

Proficiency in all aspects of scheduling, including making, canceling, and rescheduling appointments based on appointment guidelines by department. Provide input regarding individual/team performance to the Call Center Manager Monitor SLA on a continual basis and communicate to management any significant variances of established metrics and department standards Identify critical issues that would negatively impact service level and resolve them quickly Displays in-depth knowledge of all departments assigned to schedule Minimum Qualifications

Education

High school diploma or the equivalent combination of training and experience Strong knowledge of medical terminology. Experience

A minimum of 4 years of work experience in a medical/healthcare environment, such as a hospital, physician office, ambulatory clinic, or healthcare call center. A minimum of 2 years of call center experience. Working knowledge of insurance terminology and processes. Typing speed of 50 WPM or faster. Physical Requirements

Sit, stand, bend, reach, walk for long periods of time in an office setting Must be able to occasionally lift, carry, push, or pull over 50 lbs. as part of the role Regularly exposed to healthcare settings that may require personal protective equipment Requires manual dexterity to operate computer keyboard, calculator, copier machine, and other equipment

  • Patient Access Representative

    2 weeks ago

    Arlington, United States YASMESOFT INC Full time

    Job DescriptionJob DescriptionMust be local  and should work from office Mon thru Fri. One of our top clients based in New Jersey, is looking to add to their workforce in Arlington, Virginia.  Our client has numerous openings for  Onsite Patient Access Representatives.   These positions will be staffed on a temp to hire basis and the hourly rate of pay...

  • Patient Access Representative

    3 weeks ago

    Arlington, United States YASMESOFT INC Full time

    Job DescriptionJob DescriptionMust be local and wiling to work from Office Mon Thru Fri.One of our top clients based in New Jersey, is looking to add to their workforce in Arlington, Virginia.  Our client has numerous openings for  Onsite Patient Access Representatives.   These positions will be staffed on a temp to hire basis and the hourly rate of pay...

  • Patient Access Representative

    2 days ago

    Arlington, United States YASMESOFT INC Full time

    Job DescriptionJob DescriptionBenefits:Health insuranceMust be local and willing to work from the Hospital.One of our top clients based in New Jersey, is looking to add to their workforce in Arlington, Virginia. Our client has numerous openings for Onsite Patient Access Representatives. These positions will be staffed on a temp to hire basis and the hourly...

  • Patient Access Representative

    3 days ago

    Arlington, United States YASMESOFT INC Full time

    Job DescriptionJob DescriptionMust be local and willing to work from the Hospital.One of our top clients based in New Jersey, is looking to add to their workforce in Arlington, Virginia.  Our client has numerous openings for Onsite Patient Access Representatives.   These positions will be staffed on a temp to hire basis and the hourly rate of pay is...

  • Patient Access Representative

    2 weeks ago

    Arlington, United States YASMESOFT INC Full time

    Job DescriptionJob DescriptionBenefits:Health insuranceMust be local and wiling to work from Office Mon Thru Fri.One of our top clients based in New Jersey, is looking to add to their workforce in Arlington, Virginia. Our client has numerous openings for Onsite Patient Access Representatives. These positions will be staffed on a temp to hire basis and the...

  • Patient Access Representative

    1 week ago

    Arlington, United States YASMESOFT INC Full time

    Job DescriptionJob DescriptionBenefits:Health insuranceMust be local and should work from office Mon thru Fri. One of our top clients based in New Jersey, is looking to add to their workforce in Arlington, Virginia. Our client has numerous openings for Onsite Patient Access Representatives. These positions will be staffed on a temp to hire basis and the...

  • Patient Access Representative

    2 months ago

    Arlington, United States The GW Medical Faculty Associates Full time

    The GW Medical Faculty Associates (MFA) was incorporated in July 2000 as a not-for-profit, physician-led practice group. The organization functioned as an independent organization in support of The George Washington University School of Medicine and Sciences as a multi-specialty physician practice group. The GW MFA has grown to become the largest independent...

  • Patient Access Representative

    1 week ago

    Arlington, United States The GW Medical Faculty Associates Full time

    The GW Medical Faculty Associates (MFA) was incorporated in July 2000 as a not-for-profit, physician-led practice group. The organization functioned as an independent organization in support of The George Washington University School of Medicine and Sciences as a multi-specialty physician practice group. The GW MFA has grown to become the largest independent...

  • Patient Access Representative

    1 week ago

    Arlington, Virginia, United States Med-Metrix Full time

    Job Type Part-timeDescriptionThe Patient Access Representative is responsible for addressing public needs and managing the dissemination of resources to meet patient needs. He/She is also responsible for registration of patients who need medical attention, maintaining medical records, receive incoming calls and processing paperwork.RequirementsDuties and...

  • Patient Access Representative II

    3 weeks ago

    Arlington Heights, United States Endeavor Health - Edward-Elmhurst Healthcare Full time

    Sign on bonus: N/ A - Position: Patient Access Representative II - Location: Arlington Heights, IL - Full Time. Hours: Monday-Friday: 9:30 am-18:00 PM - Rotating Saturdays. Saturdays: 9:00 am to 13:00 pm. Required Travel: No. Position Overview:We are Patient Access, Representative, Patient, Healthcare, Call Center

  • Patient Access Representative II

    18 hours ago

    Arlington Heights, United States Endeavor Health - Edward-Elmhurst Healthcare Full time

    Sign on bonus: (if applicable) N/ A - Position:Patient Access Representative II - Location: 3040 Salt Creek Ln Arlington Heights, IL - Full Time/ Part Time: Part Time. Hours: Week 1: Thur./ Fri (8:30-5) Week 2: Wed/ Thur., Fri. (8:30-5) and every 6 Patient Access, Representative, Patient, Healthcare

  • Patient Access Representative II

    1 week ago

    Arlington Heights, Illinois, United States Endeavor Health - Edward-Elmhurst Healthcare Full time

    Position: Patient Access Representative II - Location: Arlington Heights, IL - Part-Time (20 hours per week)Hours:Week One: Sunday, Friday 10:30 pm-7 amWeek Two:Monday, Friday, Saturday 10:30 pm-7 amRequired Travel:N/ A - What you will do:Perfo Patient Access, Representative, Patient, Customer Service, Overnight, Financial

  • Patient Access Representative Ii

    4 weeks ago

    Arlington Heights, United States Edward-Elmhurst Health Full time

    Position Highlights: - Sign on bonus: N/A - Position: Patient Access Representative II - Location: Arlington Heights, IL - Full Time - Hours: Monday-Friday: 9:30 am-18:00 PM - Rotating Saturdays - Saturdays: 9:00 am to 13:00 pm - Required Travel: No- Position Overview: - We are currently seeking Call Center Representatives/Patient Access Representatives...

  • Patient Access Representative Ii

    2 weeks ago

    Arlington Heights, United States Edward-Elmhurst Health Full time

    Patient Access Representative II Position Highlights: - Position: Patient Access Representative II - Location: Arlington Heights, IL - Part-Time (28 hours per week) - Hours: Week 1: Monday 9am-5:30pm, Wednesday 9am-5:30pm, Friday 9am-5:30pm, Saturday 7am-3:30pm Week 2: Sunday 7am-3:30pm, Thursday 9am-5:30pm, Friday 9am-5:30pm - Required Travel: N/A What...

  • Patient Access Representative II

    2 weeks ago

    Arlington Heights, United States CareerBuilder Full time

    Patient Access Representative II Position Highlights: Position: Patient Access Representative II Location: Arlington Heights, IL Part-time (20 hours per week) Hours: Start times will vary between 10am - 12pm Travel: N/A What you will do : Reporting to the Manager of Access Services interacts with patients and/or their representatives to perform patient...

  • Patient Access Representative

    3 weeks ago

    Arlington, United States Med-Metrix Full time

    Job Type Part-time Description The Patient Access Representative is responsible for addressing public needs and managing the dissemination of resources to meet patient needs. He/She is also responsible for registration of patients who need medical attention, maintaining medical records, receive incoming calls and processing paperwork. Requirements Duties and...

  • Patient Access Representative II

    3 weeks ago

    Arlington Heights, United States Endeavor Health - Edward-Elmhurst Healthcare Full time

    Position: Patient Access Representative II - Location: Arlington Heights, IL - Part-Time (20 hours per week)Hours:Week One: Sunday, Friday 10:30 pm-7 am. Week Two: Monday, Friday, Saturday 10:30 pm-7 am. Required Travel: N/ A - What you will do:Perfo Patient Access, Representative, Patient, Customer Service, Overnight, Financial

  • Senior Patient Access Representative

    1 week ago

    Arlington, United States Med-Metrix Full time

    Job Type Full-timeDescriptionJob PurposeThe Senior Patient Access Representative will greet, schedule, meet and register patients in a friendly, courteous, and professional manner. Duties and ResponsibilitiesAnswers and routes telephone calls and messagesCoordinates insurance verifications and pre-authorizationsMaintains medical records and prepares...

  • Patient Access Specialist

    2 weeks ago

    Arlington, United States Kolmac Integrated Behavioral Health Concerted Care Group (CCG) Full time

    Overview: **Kolmac Integrated Behavioral Health** **and Concerted Care Group (CCG) **is a leading outpatient treatment provider in the Mid-Atlantic region. We are committed to treating individuals whose lives have been impacted by substance use and mental health disorders. We do this by providing compassionate and evidence-based treatment, aimed at improving...

  • Medical Assistant

    4 weeks ago

    Arlington, United States Cambridge Health Alliance Full time

    Location: CHA Cambridge Hospital Work Days: M-F, Some evenings  Category: Medical Assistant  Department: Pediatric Office Practice Cambridge  Job Type: Full time  Work Shift: Various Shifts Hours/Week: 40.00 Union: Yes Union Name: CH Laborers 380 Cambridge Health Alliance (CHA) is a leader in Primary Care, supporting a highly diverse...