Sulphur Library Associate Ii

2 weeks ago

Sulphur, United States Calcasieu Parish Public Library Full time

**CALCASIEU PARISH PUBLIC LIBRARY**

**POSITION TITLE: LIBRARY ASSOCIATE II - COLLECTION MANAGEMENT DIVISION: BRANCH SERVICES**

**CLASSIFICATION: NON-EXEMPT APPROVED BY: HUMAN RESOURCES**

**REPORTING RELATIONSHIPS**
**POSITION REPORTS TO: BRANCH MANAGER POSITIONS SUPERVISED: COLLECTION SERVICES STAFF**

**POSITION PURPOSE**
Responsible for the administration, planning, supervision and operation of the Collection Management department of a departmentalized branch. Provides collection management, circulation, and patron service duties at a branch or department level.

**ESSENTIAL FUNCTIONS AND BASIC DUTIES**
**1. Assumes responsibility for effectively and efficiently supervising departmental staff.**
a. Leads and empowers staff to deliver effective high-quality library service.
b. Ensures department procedures and tasks are completed in an effective and timely manner.
c. Ensures department coverage through efficient staff scheduling. Approves staff payroll records.
d. Supports staff training goals through direct instruction and by offering opportunities for professional development.
e. Selects, trains, supervises and evaluates department staff.
f. Works closely with other department heads and manager to ensure effective workflow.
g. Sets department goals and objectives that align with the Mission, Core Values and Strategic Plan of the Library.
h. Resolves staff concerns and issues promptly and effectively.

**2. Assumes responsibility for providing and overseeing effective collection management.**
a. Performs and assigns relevant collection maintenance tasks.
b. Maintains the physical appearance and orderliness of materials on shelves.
c. Efficiently and accurately sorts and shelves materials.
d. Pulls holds and requests for patrons and other library systems.
e. Receives and processes in-transit items.
f. Resolves issues with materials.
g. Processes new branch periodicals.
h. Receives and processes donated materials.

**3. Assumes responsibility for maintaining library operations.**
a. Creates a welcoming environment with frequent attention to branch orderliness and appearance.
b. Provides peer support and training.
c. Serves as manager on duty in the absence of the Branch Manager and Library Associate III (if applicable).
d. Performs regular evaluations of operations and services while utilizing innovative thinking to devise needed changes and improvements.
e. Accurately and promptly completes reports, spreadsheets, and other required documents.

**4. Assumes responsibility for maintaining and delivering effective branch services.**
a. Understands and performs patron and information services duties:
i. Provides friendly and efficient patron service that enhances the level of user satisfaction.
ii. Facilitates patron requests for information including research and resource assistance.
iii. Provides search and retrieval of requested information and presents results that are clear and appropriate.
iv. Utilizes library tools and resources to provide effective reader’s advisory and reference interviews.
v. Utilizes creative and innovative approaches to market our library collection, resources, and services.
vi. Supports and assists patrons with technology use, internet access, and electronic resources using a variety of devices.
vii. Applies effective practices to address patron complaints and concerns.
viii. Provides information relating to the library, its resources, and the use of library materials.

b. Understands and performs regular circulation transactions and duties:
i. Charges, discharges and renews materials.
ii. Promotes library card accounts and registers new patrons with accuracy.
iii. Collects fines and fees associated with patron accounts and follows money handling procedures.
iv. Accurately and efficiently performs daily branch financial reports and deposits.

c. Assists with programming for all ages as well as library tours and community outreach.
i. Assists in developing and implementing library programs and services to meet the needs and interests of the community.
ii. Provides library information and marketing resources and services at events and requested presentations.

**5. Assumes responsibility for engaging in learning and development activities.**
a. Continuously improves job skills through various learning and training opportunities.
b. Develops and enhances computer and technology skills necessary for effective communication and job function.
c. Stays knowledgeable and informed about our library services, resources, activities, policies and procedures.
d. Reviews professional literature and keeps informed about services, issues, emerging technologies, and research related to libraries. Relates ideas to the library’s mission and core values.
e. Provides peer support and training as needed.

**6. Assumes responsibility for maintaining professional working relations and effective communication with Library staff and patrons.**
a. Promotes the Library’s Core Values (Service, Commun

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