Front Desk Associate

3 weeks ago


Lowell, United States Riverside Surgical Associates Full time

Riverside Surgical Associates, a busy general surgery practice located in Lowell, MA, is seeking a hardworking, detail-oriented, and reliable front desk associate.

Basic experience with spreadsheets (Excel or Sheets) required; familiarity with CPT codes and knowledge of medical terminology preferred.

Responsibilities my include, but are not limited to:

- Obtaining prior authorizations for diagnostic imaging and surgical procedures
- Completing paid leave and disability paperwork
- Reconciling billing records with appointment schedules
- Answering a multi-line phone system and directing calls as needed
- Registering patient and scheduling appointment in Epic EMR
- Greeting patients and giving them paperwork to be completed
- Collecting co-pays and informing patients of billing issues
- Performing clerical tasks such as using the fax machine and scanner
- Communicating with other physician offices regarding patient appointments, referrals, and other needs

Pay: $19.00 - $21.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off

Schedule:

- Day shift
- Monday to Friday

Work setting:

- In-person

Ability to Commute:

- Lowell, MA 01854 (required)

Work Location: In person



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