Rga (Returns/warranty) Clerk

1 week ago


Port Washington, United States Autel North America Full time

Job description - RGA (Warranty) Clerk

Autel US Inc is a rapidly growing manufacturer/distributor of automotive diagnostic equipment including code readers, scanners, parts, and software. We are currently seeking a self-motivated, detail-oriented clerk for our RGA/Warranty Department. RGA stands for Returns Good Authorization. We utilize this term within our company and to our customers.

This is an entry-level position.

Qualification:

- Must be detail-oriented and computer proficient.
- Familiarity with Google Suite (Sheets) and Microsoft Suite.
- Must be able to sit for long periods.
- This position requires mínimal movement from Department to Department.
- Customer service experience a plus.
- SAP experience a plus.
- Must be willing to learn all roles of the department.
- Must be punctual and be prepared to work.
- Must be able to multitask.

The responsibilities of the position are as follows:

- Enter RGA tools into the inventory system (SAP) upon arrival and log on the delivery chart.
- Organize and prepare shipping paperwork for return to customer/dealer.
- Assist RGA engineers with organization of RGA room.
- Assist Team Lead when needed.
- Assist with and process customer payments.

We offer a competitive salary, paid health insurance, paid time off, and a company-contributed 401K plan.
- Working hours: 9:00 am -- 6:00 pm Monday to Friday

*1-hour lunch break

**Experience**:

- relevant: 1 year (preferred)
- Customer Service: 1 year (preferred)

**Language**:

- Spanish (preferred)

Work authorization:

- United States (required)

**Benefits**:

- Health insurance
- Retirement plan
- Paid time off

Typical start time:

- 9AM

Typical end time:

- 6PM

This Job Is Ideal for Someone Who Is:

- Dependable -- more reliable than spontaneous
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- High stress tolerance -- thrives in a high-pressure environment

Schedule:

- Monday to Friday
- 8 hour shift

Pay: $20.00 - $22.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person



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