Rga (Returns/warranty) Clerk
1 week ago
Job description - RGA (Warranty) Clerk
Autel US Inc is a rapidly growing manufacturer/distributor of automotive diagnostic equipment including code readers, scanners, parts, and software. We are currently seeking a self-motivated, detail-oriented clerk for our RGA/Warranty Department. RGA stands for Returns Good Authorization. We utilize this term within our company and to our customers.
This is an entry-level position.
Qualification:
- Must be detail-oriented and computer proficient.
- Familiarity with Google Suite (Sheets) and Microsoft Suite.
- Must be able to sit for long periods.
- This position requires mínimal movement from Department to Department.
- Customer service experience a plus.
- SAP experience a plus.
- Must be willing to learn all roles of the department.
- Must be punctual and be prepared to work.
- Must be able to multitask.
The responsibilities of the position are as follows:
- Enter RGA tools into the inventory system (SAP) upon arrival and log on the delivery chart.
- Organize and prepare shipping paperwork for return to customer/dealer.
- Assist RGA engineers with organization of RGA room.
- Assist Team Lead when needed.
- Assist with and process customer payments.
We offer a competitive salary, paid health insurance, paid time off, and a company-contributed 401K plan.
- Working hours: 9:00 am -- 6:00 pm Monday to Friday
*1-hour lunch break
**Experience**:
- relevant: 1 year (preferred)
- Customer Service: 1 year (preferred)
**Language**:
- Spanish (preferred)
Work authorization:
- United States (required)
**Benefits**:
- Health insurance
- Retirement plan
- Paid time off
Typical start time:
- 9AM
Typical end time:
- 6PM
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- High stress tolerance -- thrives in a high-pressure environment
Schedule:
- Monday to Friday
- 8 hour shift
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
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