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Garage Ambassador

2 months ago


Boston, United States VPNE Parking Solutions Full time

Overview:
VPNE is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area. We are **the** parking and transportation business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. We promote growth from within and instill our company's family values in an ever-expanding business. Our employees are energetic, friendly, and proactive in helping VPNE build its brand.

Are you a dedicated professional who thrives in a fun, fast-paced, team-oriented environment? Are you interested in joining a community of employees who are spirited, driven, and diverse?

The role of the **Garage Ambassador** is to provide exceptional guest experiences while ensuring the continued cleanliness and safety of the garage.

**Responsibilities**:

- Customer Service: Make exceptional guest experiences the priority in every interaction
- Shift Report: Document all incidents per company policy
- Maintain cleanliness of garage area daily
- Handle questions from customers and manage equipment issues

Qualifications:
**Years of Experience**: Entry Level

**Language Skills**: Proficient in English both verbally and written

**Education Requirements**: High school diploma/GED

**Requirements**:

- Ability to read, write and verbally communicate in English
- Ability to sit and stand for long periods of time
- Ability to walk short and long distances
- Ability to stand for long periods of time
- Possess the manual dexterity to operate parking equipment, including POF machines, garage gates, and location-specific equipment
- Strong sense of customer service
- Ability to lift a minimum of 50 pounds
- Be at least 18 years of age
- Be able and willing to smile during every customer interaction
- Maintain uniform standards while around the account
- Ability to pass a criminal background check
- Ability to create relationships with customers
- Strong organizational skills

**Benefits**:

- Paid weekly
- Medical, Dental, Vision
- 401K with company match
- Discount programs
- Short-term disability
- Accident insurance
- Life insurance

VPNEGEN


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