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Receptionist / Front Office

3 months ago

Old Greenwich, United States Old Greenwich Dental Center Full time

_**Join Our Dental Family: Patient Visit and Communication Specialist at Old Greenwich Dental Center**_

Are you ready to elevate your career and join a dental family that truly values warmth, collaboration, and excellence? At Old Greenwich Dental Center, we're more than just a workplace; we're a thriving community We are excited to invite a welcoming and skilled Patient Visit and Communication Specialist to become part of our dynamic team.

**About the Role**:
As a Patient Visit and Communication Specialist, you'll be the heartbeat of our patient experience. Your role will include scheduling appointments, greeting patients with a smile, and maintaining seamless communication throughout their visit. This is not just a job; it's a rewarding career in a vibrant dental office where no two days are the same.

**Schedule**:

- **Monday to Thursday**: 7:40 am to 5:00 pm
- **Friday**: 6:40 am to 3:00 pm

**Salary: $23.00-$25.00**

**Benefits**:

- **Medical, Vision, Dental Insurance**:

- **In-house Dental Coverage**:

- **Life Insurance**:

- **401(k) with Company Match**:

- **Sick Days & Paid Vacation**:

- **Office Bonus & Holiday Pay**:

- **Employee Referral Program**:

- **OSHA & CPR Certification**

**Office Culture**:
Join a team that builds lasting relationships with both colleagues and patients. We are passionate about dental health and dedicated to helping our patients achieve and maintain beautiful smiles. At Old Greenwich Dental Center, we strive to make dental care accessible and educational for everyone.

**What Sets Us Apart**:
Old Greenwich Dental Center is an Equal Opportunity Employer that celebrates diversity and embodies our core values every day:

- **Hustle**:

- **Work Family**:

- **Optimism**:

- **Diversity**:

- **Dependability**:

- **Authenticity**:

- **Growth**:

- **Quality Work**

**Requirements**:

- **2 years of experience** as a front desk receptionist in a dental office
- **Excellent communication skills**:

- A **self-motivated, positive 'Can-Do' attitude**:

- A **team player** mindset
- The ability to create a great first impression through **professional, friendly interaction**:

- **Excellent phone conversion skills**:

- Knowledge of **Open Dental or Dentrix software** (preferred)
- **Strong time management skills**:

- Knowledge of **dental terminology and technical skills**:

- **Computer proficiency**, including G-suite, Asana, and Slack

**We also value**:

- **Dependability and proactivity**:

- An **optimistic outlook** and **ownership**:

- **Integrity and passion** for helping people
- A **growth mindset** and **hustle**:

- The desire to grow a **long-term career** with us

**Desired Skillsets**:

- **Interpersonal Skills**: Empathy, active listening, emotional intelligence, humility
- **Communication Skills**: Verbal, non-verbal, written, visual, listening
- **Adaptability Skills**: Flexibility, initiative, adaptability
- **Critical Thinking Skills**: Open-mindedness, time management, self-reflection, informed decision making
- **Time Management Skills**: Prioritizing, planning, auditing, follow-through, reaching deadlines
- **Teamwork Skills**: Relationship building, persuasion, dependability
- **Problem-Solving Skills**: Researching, analyzing, quick solutions

**Bilingual skills** are always a plus

**Join Us**:
We look forward to hearing from you and building a brighter future together, one smile at a time. Let's create smiles together at Old Greenwich Dental Center

Pay: $23.00 - $25.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance

Healthcare setting:

- Private practice

Schedule:

- Monday to Friday

**Experience**:

- Dental receptionist: 2 years (required)

Work Location: In person