Program Associate, Youth Program Quality
2 weeks ago
Forum Main Office
Eastern Avenue, NW
Washington, D.C. 20012
Phone: 202.207.3333
Position Description
Program Associate
David P. Weikart Center for Youth Program Quality
The Forum for Youth Investment
TITLE: Program Associate
SUPERVISOR: Director, Statewide Quality Improvement Systems
PURPOSE: The Program Associate is a pivotal member of the Forum’s Youth Program Quality
Improvement team, providing planning, coordination, and logistics-related expertise
that supports our system-building, training, coaching, and technical assistance
efforts focused on continuous improvement and youth program quality. The
follow through on a range of tasks that support organizational efficiency and
excellence.
Organization & Background
Founded in 1998, the Forum for Youth Investment is a national nonprofit, nonpartisan “action tank” with the
mission of advancing equitable youth opportunities and outcomes through quality improvement capacity
- building and policy action across systems and sectors. Our vision is that all young people reach their fullest
potential - in education, work, and life.
The Forum is a thriving organization with a budget of $11 million, a growing staff of nearly 50, and
headquartered in Washington, DC. The Forum overall is funded by a mix of foundations, corporations, and a
In 2008, the Forum created the David P. Weikart Center for Youth Program Quality to strengthen programs
and adult practice by building the capacity of public and private agencies to implement quality improvement
and performance systems that simultaneously foster professional learning and whole-child development.
Through the evidence-based Youth Program Quality Improvement (YPQI) approach, the Weikart Center helps
youth-serving systems build the safe, supportive, interactive, and engaging environments that are
foundational to youth development. From data-driven tools to expert training workshops, we equip leaders
who serve young people with the positive youth development and SEL-informed resources they need to
create a culture of continuous improvement for staff and for youth.
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Position Responsibilities
The Program Associate will work closely with members of the Equitable Continuous Quality Improvement
Teams to support our customers and field facing projects focused on improving youth program quality in
youth development systems. The role is primarily focused on project support and coordination with
specific responsibilities including but not limited to the following:
- Work closely with project leaders to manage a range of project management and logístical tasks
that support the delivery of high-quality consultation, technical assistance, coaching and training
workshops for our field partners and customers.
- Utilize project management tools to build individual customer project plans and support project
management throughout duration of contracts through tracking of service delivery tasks.
- Collaborate with the operations team to coordinate logistics for online trainings, learning
communities, and meetings through the online training portal, Teams, and Zoom.
- Coordinate between staff leads, Weikart Center trainer/coaches, and customers to support
execution of project deliverables.
- Support management of internal and external data systems, such as Scores Reporter and
MiRegistry, including monitoring and responding to help desk inquiries, opening courses for
registration, and supporting customers’ Scores Reporter accounts.
- Maintain, update, and disseminate records related to customers, projects, and trainings, ensuring
that they are up-to-date and accessible.
- Contribute to research, evaluation, and record keeping projects through data entry and basic data
summary with a high attention to detail.
- Complete online training audits for statewide, regional, and local customers.
- Collaborate with operations team and project leads to ensure that audits are completed in a timely
and accurate manner for contract-based deliverables.
- Support directors and/or project leaders with scheduling and task management, including
customer and stakeholder outreach and follow-up, and contract management support.
- Contribute to unit and organization-wide priorities and special projects
Performance/Character Requirements
We are looking for colleagues eager to be on a career path that involves continuous learning and growth.
Team members across all levels of the Forum engage with one another and foster the development of others
to achieve a high level of competency in these characteristics and leadership qualities:
- Manages Self - You ask for feedback on impact of your behavior on others. You identify and follow
through on actions in response to constructive feedback. You honestly assess your own strengths
and know what weaknesses need support.
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- Leads Courageously - You act courageously to make changes that will improve the organization. You
consistently drive to successful outcomes and sta
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