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Medical Call Center Receptionist
1 week ago
Calvert Internal Medicine Group seeks a full-time Call Center Receptionist to interact with patients by phone, schedule appointments, and take messages for providers.
- Answers incoming calls and schedules appointments in a professional and timely manner in accordance with established policies and procedures.
- Practices proper phone etiquette when speaking with patients, providers, co-workers, and other healthcare professionals.
- Takes messages for providers from patients & sends them to providers timely.
- Updates patient demographic information as needed.
- Reviews/responds to inbox messages daily.
- Attends and participates in organizational and departmental meetings as scheduled.
- Ensures confidentiality in accordance with established policies and procedures.
- Performs other duties as assigned.
Position requires HS diploma/equivalent, previous experience working in a medical office and/or call center preferred.
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
**Experience**:
- Customer service: 1 year (preferred)
- Medical terminology: 1 year (preferred)
- Computer skills: 1 year (preferred)
Work Location: In person
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