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Front Desk Agent

4 months ago

Angola, United States Angola Dental Center Full time

_Front Desk Associate _
We are looking for a Front Desk Associate to serve as our patients first point of contact and manage all aspects of their visit.

**Responsibilities**
- Greeting and welcoming patients to the practice.
- Scheduling, rescheduling, or canceling appointments as needed.
- Assisting patients to fill out information forms.
- Preparing patients’ charts and daily schedules for the dental staff.
- Updating patient records and documenting recent treatments and procedures.
- Scheduling follow-up appointments and providing telephonic reminders.
- Communicating with medical insurance providers to determine if patients are required to make co-payments.
- Verifying methods of payment and collecting payments as needed.
- Performing general office duties, such as answering telephones, photocopying, filing, and faxing.

**Skills**:

- High school diploma or GED.
- Certification in office administration, medical administration, or related fields is advantageous.
- Proven experience working in a dental office.
- Sound knowledge of dental terminology.
- Proficient in dental practice management software (EagleSoft).
- Working knowledge of general administrative practices.
- Good telephone etiquette.
- Exceptional organizational skills.
- Excellent customer service skills.'

'
Work Remotely
- No

Pay: $15.00 - $20.00 per hour

**Benefits**:

- 401(k)
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Location: In person