Client Service Associate

2 weeks ago

Texas City, United States Houston Business Firm Full time

At our company, we are on a mission to break down barriers in the consulting and sales industry. Our Client Service Associates show relentless determination to succeed and be driven by our company’s mission to help expand our clients’ brands throughout the Houston area. Our Client Service Associates are dedicated, flexible, hardworking, and people-oriented. We challenge our Client Service Associates to set the bar when seeking out new ways to positively impact the lives of our customers every day. Successful Client Service Associates put their relationship skills to the test and regularly exercise their on-the-spot decision-making talents.

Our goal is to embrace every interaction as an opportunity to leave a positive and lasting brand impression. A career with us provides endless income potential and provides you the opportunity in a professional setting that emphasizes and values relationships and integrity. Our clients are seeking new Client Service Associates due to the unwavering ROI that has been exceeded over the last year. The Client Service Associate will assist customers and decision markers with service knowledge and support needed to provide superior services.

**Client Service Associate** **Responsibilities**:

- Eradicate all avenues to solve a customer's concern and/or explain the customers inquiry with an empathetic ear and communicate with sales management for assistance
- Providing above-and-beyond, fantastic customer service by establishing trusting relationships with customers and providing them with the best sales experience imaginable
- Work cross-functionally to identify ways to enable world-class customer service and sales practices at a scale
- Attend regular meetings with fellow Client Service Associates and sales supervisors and qualified sales management to receive coaching and feedback on how to improve customer acquisition and sale
- Establish and update accurate customer information files in an online system and ensure clients receive all necessary follow-up information
- Secure, analyze and protect sensitive personal and financial information following company compliance guidelines

**What You’ll Bring To The Table As A Client Service Associate**:

- Highschool diploma or equivalent is preferred
- Prior experience as a Customer Service Associate, Client Relations, Sales, or Consumer-Facing positions
- Genuine excitement when you can turn someone's day around
- Naturally, go above and beyond for others
- Disciplined and resourceful to meet the demands in a structured team-based environment
- Energetic, self-motivated, self-starting, and self-assured
- Bilingual, fluent in both English and Spanish, a plus

Pay: $3,000.00 - $4,500.00 per month

**Benefits**:

- Paid training

Schedule:

- Day shift

Work Location: In person

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