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Homesmiles - Follow Service Technician

2 months ago

Arden, United States HomeSmiles Asheville Full time

**Benefits**:

- 401(k)
- Competitive salary
- Paid time off
- Bonus based on performance

We are looking to hire a Follow Service Technician to help look after the service and

maintenance needs of our customers. As a Follow Service Technician, you will be required to

travel to client locations, perform responsibilities, ensure proper documentation of work being

performed, install new equipment, respond to client requests, troubleshoot equipment issues,

and help provide technical training on company equipment.

To ensure success as a Follow Service Technician, you should have excellent troubleshooting

skills, some field experience, and the ability to adapt to a changing work schedule. Ultimately, a

Follow Service Technician helps the Lead Tech efficiently manage all service callouts, providing

high-quality service and maintenance for any job size.

Follow Service Technician Responsibilities (as a team with the Lead Service Technician):

- Responding to customer callouts and field dispatches.
- Conducting routine equipment servicing out in the field.
- Inspecting and troubleshooting equipment failures.
- Installing and testing new equipment.
- Providing preventive equipment maintenance.
- Maintaining equipment stock in the company vehicle.
- Completing job reports.

Field Service Technician Requirements:

- High school diploma or GED.
- Ability to travel and work according to a changing schedule.
- Excellent time management skills.
- Mechanical and electrical skills.
- Ability to problem-solve.
- Good communication and training skills.
- Physically fit and able to work with heavy equipment.

**Growth potential to a Lead Service Technician position quickly for the right employee.

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