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Service Technician
1 week ago
**Description - External**
**_ Company Overview:_**
**_ Position Summary_**
The Residential Service Technician is a troubleshooter and service expert who is responsible for alleviating concerns the customer may have regarding a security system. The Residential Service Technician advises customers and the customer care center of the status of systems and processes inspections.
- Locate and alleviate trouble with damaged equipment or wiring.
- Readjust equipment, repair or replace inoperative equipment and test for operation.
- Read blueprints, building and electrical plans in order to complete equipment repairs.
- Prepare trouble order forms to report temporary repairs.
- Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
**Qualifications - External**
**_ Education/Certification:_**
- High school diploma or GED.
- Nicet Level 3 Certification preferred.
**_Experience:_**
- Minimum 8 years experience installing and inspecting/repairing ADT or comparable product
**Pay and Benefits Disclosure**
The pay range for this role is $20 - $38 an hour and is based on experience and qualifications. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
**_ Skills:_**
- Excellent communication skills.
- Valid driver's license required.
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