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Maintenance Technician

5 months ago

West Lafayette, United States Corvias Full time

Job Details
Description
**Who We Are**
Corvias’ property management philosophy is simple. We take a holistic, “resident first” approach to housing and maintenance so our partners can focus on their core mission, whether it’s educating students or maximizing military readiness. For more than 20 years, we’ve used that approach to create safe, high-quality places to live, learn, work and interact for our partners’ residents throughout the U.S. If you want to contribute to a team dedicated to making a difference in the lives of the people we serve, we’d like to talk to you. Corvias can help you build a rewarding career that values superior customer service skills, innovation, and hard work. We’ll also provide you with abundant opportunities for professional growth and giving back.
**How You’ll Contribute to the Team**
The Maintenance Tech I is part of a team responsible for the day-to-day maintenance and repair of physical assets in the property management portfolio. Under operational supervision, the Maintenance Tech I performs basic maintenance related tasks to include janitorial, cleaning, groundskeeping, painting, plumbing, electrical, HVAC, carpentry, construction, appliances and masonry work, to maintain properties and all common areas in accordance with company standards for overall functionality, cleanliness, and safety. The ability to produce quality work in a timely and efficient manner, while providing residents an exceptional customer experience and quality living environment, is at the forefront of this role.
**Primary Responsibilities**
- Perform various laborer duties, such as janitorial, cleaning, groundskeeping, painting, and basic building maintenance and repair, using powered equipment as needed, in assigned location(s).
- Provide high quality customer service to all residents by responding to maintenance requests in a timely and professional manner, maintaining a clean workspace in the residents’ home.
- Responsible for timely completion of all phases of make ready/turnover work, and troubleshooting, according to the turn timeline.
- Complete all work tasks in a safe and efficient manner in accordance with company safety standards relaying information that might constitute physical or liability hazard.
- Use and follow safety guidelines for tools and equipment and demonstrate on a regular basis operational knowledge of these products.
- Properly complete all documentation such as work orders and timesheets in accordance with policy guidelines.
- Responsible for being attentive to detail to ensure that all preventative maintenance tasks and on-going maintenance and repairs are completed in an exemplary manner and any potential hazards or warning signs of problems are not overlooked.
- Maintain community appearance with regular playground cleanup, trash pick-up and other related responsibilities as required.
- Other duties as assigned.

**Minimum Requirements**
- High school diploma or equivalent preferred.
- Minimum 1 year experience in multi-family or housing maintenance, construction, or trades.
- Ability to perform basic light duty maintenance tasks for janitorial, cleaning, groundskeeping, painting, plumbing, electrical, HVAC, carpentry, construction, appliances and masonry.
- Ability to identify, use, and operate basic maintenance tools, including ability to operate all necessary landscaping tools.
- Ability to demonstrate basic understanding, experience and knowledge of OSHA standards and basic mold awareness.
- Ability to successfully complete all assigned online Corvias Classroom courses.
- Customer-focused with the ability to interact with residents in a professional and courteous manner.
- Ability to work collaboratively, take direction, and assist others performing higher level maintenance duties.
- Ability to read English and interpret documents and communicate effectively both verbally and in writing.
- Must be available for mandatory after-hours emergency repairs and/or on call scheduled work rotations.
- Ability to work irregular hours; May be scheduled any day of the week to include Saturdays and Sundays.
- Valid driver’s license required.
- Use of personal vehicle with mileage reimbursement required.

**Competencies**
- **Customer Focus** - Prioritizes and takes action on the needs of both internal and external customers. Designs and delivers products and services with the customer experience top of mind.
- **Teamwork and Collaboration** - Capable of working well with others both on the team and cross-functionally to achieve individual goals, team goals, department goals, and/or organizational goals. Values diverse perspectives and working with others as a way to achieve the best output possible.
- **Problem Solving and Decision Making** - Uses critical thinking to evaluate problems, gather information, understand causes, and identify best possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient