Office Manager

1 week ago


Santa Ana, United States Anchored Psychiatric Nursing Services Full time

*Office Manager Wan

d: Join Our Clinic* Anchore

Psychiatric Nursing Services was

tarted in
- 18 and is locate
- n Santa Ana,

A. Over t
- last 6 years in

ness, Ancho
- has continuously been growing and we
- e now in need of an Office Manager to be t
- anchor of the clinic. We are l
- ing for someone that is a leader
- eticulous, pays close attention to

etails, manages tim
- isely, communicative, self moti

ted, brings ideas to
- e table, and has great customer service skills. We take pride

fostering a close-knit,
- Oversee daily operations to ensure smooth and efficient practice functioning.
- Manage appointment scheduling and patient inquiries, including clinician schedules.
- Deliver exceptional customer service through support, reflective listening, conflict resolution, and compassion to patients and their families.
- Implement and ensure compliance with office policies, health regulations, and safety standards.
- Manage the office budget, maintain inventory, and order supplies as needed.
- Maintain patient records and adhere to HIPAA and confidentiality requirements.
- Manage electronic health record (EHR) systems and other administrative software.
- Supervise administrative staff and conduct training and development programs.
- Handle staff scheduling and communicate with payroll.
- Coordinate with billing specialists and oversee accounts receivable and payable.
- Scan documents into the EHR software.
- Collaborate with clinical staff to ensure cohesive operations.
- Stay up-to-date with healthcare regulatory requirements.
- Ensure clinic compliance with all relevant laws, regulations, and industry standards. *Qualifications:*
- Self-motivated, intelligent, and empathetic individual with excellent written and verbal communication skills. Must be calm, caring, and excel in a team atmosphere.
- Strong customer service skills with an exceptional in-person and phone presence, capable of delivering superior service to all potential patients.
- Previous experience working in a healthcare office is required.
- Experience with verifying insurance eligibility is preferred.
- Preferably, experience as an office or department manager/lead or with multiple aspects of healthcare practice management.
- Proficient in Microsoft Word, Excel, Google Suite, and strong computer and data entry skills are required.
- Ability to multi-task with a high degree of attention to detail and successfully complete tasks.
- Must maintain a professional appearance and demeanor and interface well with patients in a mental health setting.
- Punctual, reliable, and flexible. Overall, the office manager plays a crucial role in ensuring the smooth operation of the outpatient psychiatric clinic, from administrative tasks to staff management and patient relations. Effective communication, attention to detail, and a strong understanding of both administrative and clinical aspects of healthcare are essential for success in this role. Pay: $24.00 - $26.00 per hour Expected hours: 30 - 40 per week Benefits:

- Health insurance
- Paid time off Schedule:

- Monday to Friday Experience:

- Behavioral health: 1 year (preferred)
- Insurance verification: 1 year (preferred)
- EHR systems: 1 year (preferred)
- Google Suite: 1 year (preferred)
- Administrative: 2 years (required) Ability to Commute:

- Santa Ana, CA 92705 (preferred) Ability to Relocate:

- Santa Ana, CA 92705: Relocate before starting work (required) Work Location: In person


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