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Csr - Customer Service Representative

4 months ago

Conshohocken, United States Triton Marketing Inc Full time

**Customer Service Representative**

**Key Responsibilities**:

- Manage customer inquiries in a positive and professional manner through effective product knowledge, customer engagement, and escalation as needed
- Demonstrate the ability through training to understand our product, the industry and our competition
- Support the sales functions and sales personnel
- Improve customer satisfaction through consistently improving efficiency, service standards, and optimization of order processing
- Continually learn about new products, industry trends, and skills
- Direct sales and customer care with consumers who have shown signs of interest
- Hours: Monday
- Friday 12pm-8pm
- This is NOT a remote position. We are in office, following all CDC Guidelines. This position is face to face with customers.

**Qualifications**:

- Strong communication and customer service skills
- Basic administrative skills and accurate data entry
- Skilled at multitasking in a fast paced environment
- Desire to assist a company grow and develop career goals within the team.

**What We Look For**:

- Excellent customer service and communication skills
- Ability to priorities deadlines and multi-task with ease
- Natural leaders who can guide customer through account management confidently and help any other team members in an "all hands on deck environment
- Professional, Dedication, and Reliability

**Why US?**
- We are committed to our customers and our employees equally. We offer endless learning and development opportunities.
- We believe in fostering top talent and rewarding our best with numerous perks and benefits
- We are very selective with our client list and choose those corporations that are as dedicated to the local community as we are. We are proud to represent them and always bring a positive fresh vibe to their customer service

Pay: $45,000.00 - $59,286.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Paid time off
- Paid training

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay

Work Location: In person