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Resident Svcs Coord

3 months ago

Baltimore, United States SHP Management Corp Full time

SHP Management, a leader in the affordable housing market, has an immediate opening for a Full Time 40 hour/week Resident Services Coordinator to join our team and provide services to our 150-unit elder/disabled property located in Hyattsville, MD and to our 210-unit elder/disabled site in Baltimore, MD. Travel is required.
- Develop effective working relationships with federal, state, and local agencies and service providers.
- Assist with facilitating the successful transition for homeless persons to the property and achieve further stabilization through ongoing service coordination.
- Refer residents to appropriate community services. Coordinate multiple services and provide follow-up communication with service providers, residents and management staff as required.
- Assist in identifying and providing current information about social services and resident entitlement programs available through federal, state, and local agencies and service providers.
- Assist in identifying, developing, and coordinating on‑site programs of interest to residents.
- Maintain documentation of all interventions and communication in resident files.
- Promote company and advocate for residents through participation in professional and community organizations.

Qualifications:

- A minimum of 3 years of social services/human services required.
- Bachelor’s degree in social work and/or human services preferred.
- Previous experience with affordable housing and/or homelessness preferred.
- Demonstrated competency with Microsoft Office, Word, Excel, and Outlook.

**Benefits**:
SHP is committed to a drug-free workplace. We offer competitive wages and an excellent benefit package, including:

- Paid vacation, holidays, sickness, and personal leave.
- 401(k) plan with generous company match.
- Portion of paid health and dental plans.
- Tuition reimbursement.
- Opportunity for professional growth and development.