Softgoods (Clothing/footwear) Manager

4 weeks ago

Avondale, United States Sportsman's Warehouse Full time

**DESCRIPTION**:
**Purpose of Position**:
Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service. Assist customers in the clothing and footwear departments.

**Duties and Responsibilities**:

- Interview and hire employees
- Manage and train staff per company guidelines, including product and sales training, ensuring that each employee receives the required training on a semi-annual basis
- Address employee complaints
- Discipline, coach, and terminate employees
- Determine and input employees’ schedules in time and attendance system following payroll budget guidelines. Manage employees’ exceptions in time and attendance system and complete payroll in a timely and accurate manner.
- Plan, determine, and distribute work to employees
- Evaluate employees’ efficiency and productivity
- Perform opening and closing duties per company standards
- Manage department inventory by working closely with ICS
- Supervise merchandising of department while maintaining company standards
- Run price change reports daily and ensure they are completed by required deadlines
- Ensure that the entire department is clean, faced, and straight at all times
- Work closely with buying staff to recognize sales trends and customer needs
- Perform other tasks as necessary and assigned by management

**REQUIREMENTS**:
**Required Skills**:
Excellent verbal and written communication skills, analytical skills, and math skills are required. This person must be self-motivated and able to work with mínimal supervision. Department Managers should also be extremely detailed oriented and have the ability to meet deadlines and work well in a team setting.

**Education and Training**:
A high school diploma or equivalent; or 2+ years of retail and/or management experience.

**Physical Requirements**:
This position involves a variety of physical activities including: talking, hearing, sitting, standing for multiple hours, repetitive motions. Visual acuity is required for analyzing records and computer monitors. Some heavy lifting is required.

**Travel Requirements**:
This position may require travel for training purposes.

Sportsman's Warehouse is an Equal Opportunity Employer.

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