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Hotel General Manager

3 months ago

Colorado Springs, United States Courtyard by Marriott Full time

_**Benefits**:_
- Paid Time Off / Sick Leave
- Employee Discount
- **Primary Objective**:_
- **Responsibilities**:_
- Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives.
- Plan activities and allocate responsibilities to achieve the most efficient operating model.
- Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits.
- Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services.
- Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
- Deal with maintenance issues, shortages in staff or equipment, renovations etc.
- Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
- Inspect facilities regularly and enforce strict compliance with health and safety standards.
- **Skills**:_
- Proven experience as Hotel Manager or relevant role.
- Fluency in English; knowledge of other languages is a plus.
- Understanding of all hotel management best practices and relevant laws and guidelines.
- Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage.
- Excellent customer service skills as well as a business mindset.
- Demonstrable aptitude in decision-making and problem-solving.
- Reliable with an ability to multi-task and work well under pressure.
- Outstanding leadership skills and a great attention to detail.
- Degree in Business Administration, Hotel/Hospitality Management or relevant field.
- **Requirements**:_
- High school Diploma equivalent.
- Authorized to work in the United States.
- Reliably commute or planning to relocate before starting work.
- 4 years of Hotel General Manager Experience.
- 4 years of customer service experience.
- Weekend availability.

Pay: $90,000.00 - $100,000.00 per year

**Benefits**:

- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance

Schedule:

- Day shift
- Holidays
- Night shift
- Weekends as needed

**Experience**:

- Hotel management: 3 years (required)
- Marriott Management: 3 years (required)

Ability to Relocate:

- Colorado Springs, CO: Relocate before starting work (required)

Work Location: In person