Showroom Sales

3 weeks ago

Owings Mills, United States THOS SOMERVILLE CO Full time

Description:
**Job Duties and Responsibilities**
- Follow company policies and procedures
- Answer and service phone calls. Perform appropriate follow-up for sales calls.
- Promote sales efforts and long term relationships with repeat customers.
- Drive sale to meet sales/gross profit goals and promotional /clearance specials.
- Provide customer-pricing service using quote system
- Process orders, including counter, deliveries, special orders and directs shipments.
- Process customer returns and credits, following company policy and procedure.
- Maintain and follow-up on any inventory sourced or special ordered into the branch.
- Thorough understanding of all customer processes and paperwork
- Daily interaction with vendors, ordering inventory and scheduling deliveries
- Communicate pricing objections to appropriate personnel
- Provide daily support to outside sales team
- Set up and maintain cash deposit job folders.
- Assist credit department with collection of overdue accounts
- Maintain and update sales literature and sales aids in the showroom.
- Communicate inventory issues with manager and inventory control.
- Keep showroom and work area neat, clean and well organized
- Ensure all displays are current and good condition
- Work assigned Saturdays and as scheduled
- Participate in annual physical inventory
- Maintain showroom inventory up to date
- Attend all appropriate / relevant meetings (sales, branch, safety, product training, etc.)
- Attend trade shows and industry association meetings as required
- Share knowledge, train and mentor other TSCO employees
- Follow dress code for showroom personnel and maintain a professional appearance
- Promote and display teamwork.

**Requirements**:
**Skills Required**:

- Selling and negotiation
- Interpersonal
- Communication
- Teamwork
- Time management
- Prioritizing and organizing
- Multitasking
- Problem solving
- Basic math and writing

**Knowledge Required**
- Computer and systems literate
- Operation of basic office equipment
- Proper phone and business etiquette
- Company policies and procedure
- Awareness of company resources to assist customers

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