Hoa Property Manager

3 weeks ago

Houston, United States Spectrum Association Management Full time

**START A CAREER IN COMMUNITY MANAGEMENT WITHOUT PRIOR EXPERIENCE**

We are looking for positive and motivated professionals who would like to make a complete career change into property and HOA community management. We do not require prior experience as we have our own education company that will provide you with an industry-leading education foundation. The initial training will take one year, and you will be an industry expert in three years. You will also have mentors assigned to provide real-life support to advance your skill set. The education in property management will serve you well in future roles in our company or in your external career progression.

The starting compensation is $55,000 a year with reviews and performance increase opportunities every 6-months.

In this role, you will learn customer services, administration, communication, negotiation, conflict resolution, insurance, budgets, financials, legal matters, vendor management, and much more. Please think of it as a solid foundation for general business matters and administration.

A little about us:
We believe a **vibrant culture** is based on trust. We are looking for positive and motivated humans that can help us reimagine a vibrant work environment, focused on support, career development, fun, autonomy, and strong human connections among colleagues.

We do not hire employeesWe hire **work family**.

While the role is mainly remote, we do believe in being social with each other. Learning is also best achieved in person. A significant amount of time should be expected in the office in the first 6 months to ensure long-term success.

**WHAT IS A COMMUNITY MANAGER?**

Put simply, the community manager position is the face of our organization It is a very multi-faceted position where you wear many hats. In a nutshell, you are a liaison between the HOA’s board of directors, homeowners, and vendors. You will be required to have an ultimate level of ownership in completing all tasks and projects, be a customer service champion, manage vendor relationships, and operate your portfolio of communities - all while having a positive attitude.

**WHAT ARE THE DAY-TO-DAY RESPONSIBILITIES OF A COMMUNITY MANAGER?**

Although we like to say no day is the same, there are many things you will be responsible for on a regular basis as a Community Manager:

- Passionately live our Same Day Response Policy.
- Engage with board members and homeowners in your community.
- Manage daily, weekly, and monthly tasks for a portfolio of associations.
- Plan for and facilitate association board meetings and annual meetings.
- Vendor relations, including the bidding and project management process.
- Consult with other departments in support of your communities.
- Risk Management, Insurance, and Litigation Support.
- Prepare budgets and manage the finances of the associations.
- Must be available for after hour emergencies
- Plus, additional tasks, as necessary.

**WHAT DOES IT TAKE TO BE A GREAT COMMUNITY MANAGER?**

We know you don’t just want a job - you need a career you know you will be great at Additionally, your goals need to match our culture a fit with our team. You must have a customer-centric positive attitude, take extreme ownership of tasks, be a team-player, coachable, highly organized, accountable, and a fantastic multi-tasker.

**WHAT SKILLS DO I NEED TO BE A COMMUNITY MANAGER?**

Yes, we will teach you the ins and outs of running successful HOAs, but there are a few things we wish for you to already have. A few of those things are:

- Approximately ten (8 +) years of solid work experience
- Ability to attend or run evening meetings (usually 30-40 per year)
- High-level organizational skills in fast paced environment
- Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.)
- Ability to catch on to other business computer systems
- Strong customer-friendly and informative communication skills
- Some experience and knowledge of financial statements and budgets
- Comfortable with public speaking in small and large meetings
- Great conflict management skills in sometimes stressful situations
- Experience with gathering bids for large projects and management of those projects.

WHAT IS THE TRAINING LIKE?
- You will be assigned a Community Manager Mentor to help be your on-the-job guide.
- You will be part of a tribe of community managers with varying levels of experience from which to learn
- You will complete a unique in-house, web-based learning academy.
- You will be apprised of changes in the laws and other seasonal topics throughout the year.

**WHO IS SPECTRUM?**

We are a dynamic and exciting team of great people with a mission to continuously provide excellent service to the communities we work with. In business since 2001, we manage hundreds of homeowner's associations in Texas and Arizona. Our highly engaged culture drives who we are. We have been honored with the Best Places to Work award for 16 years running, sh

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