Document Specialist/customer Service

2 weeks ago


Roseville, United States EchoPark Automotive Full time

**Company Description**
**Job Description** EchoPark Automotive is hiring a Document Specialist / Customer Service Representative for our Sacramento location in Roseville**

As a Customer Service Representative, which we call Document Specialists, you will play an important role in the smooth and friendly guest experience at our store. If you’re a self-sufficient, resilient person who enjoys working in a fast-paced, fun environment, then we’re looking for you. As a Document Specialist, you will be responsible for accurate and timely execution of the financial documentation process.

**What You’ll Do**:

- Assist with the final steps of the purchase process
- Provide accurate and timely completed paperwork for successful processing
- Check all paperwork for correct title, lien information, taxes, etc.
- Verify insurance, trade payoffs and obtain deposits

**What We’re Looking For**:

- Demonstrated customer service and attention to detail
- Experience in a retail environment
- Be transparent
- Take the high road
- Willingness to learn
- Take ownership
- Celebrate small successes

**What We Offer**:

- $18+/hr (based on experience) with monthly bonus opportunities
- Health, Dental and Vision Insurance
- 401k with 4% company match
- Paid vacation
- Access to leadership and personal development programs
- Casual dress

**Additional Information**
All your information will be kept confidential according to EEO guidelines.



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