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Team Lead

4 months ago

Houston, United States RoundTable Medical Consultants Full time

The Medical Billing Collector Team Lead is responsible for the oversight of the medical collectors assigned to their team. The Medical Billing Collector Team Lead position will include weekly huddles with their team members either in a group or individual setting to review and verify performance and training needs. The Collector II position will require extensive knowledge of the Revenue Cycle internal collections processes. A clear ability to effectively work with team members, identify and aid to correct any training needs and ensure production metrics are met daily, weekly and monthly must be demonstrated.

JOB RESPONSIBILITIES/DUTIES
- Understanding and staying informed of the changes with procedures, billing guidelines, and laws for specific insurance carries or payers.
- Initiating collection follow-up on all unpaid or denied claims with appropriate insurance carriers.
- Research, appeal, and resolve unpaid insurance claims.
- Actively follow up and collect on all claims, including resolution of any billing errors, following established procedures.
- Respond to correspondence from insurance carriers.
- Provide oversight and direction within assign team.
- Provide auditing and production analysis and support to the Supervisor.
- Meet with team weekly via huddles and/or one-on-one meetings.
- Work assigned claim volume timely and efficiently with corporate timeframes.
- Work to identify, correct and sustain any issues with production, work flow and training
- Provide weekly updates via written reports to leadership.
- Meet the performance goals established for the position in the areas of: efficiency, accuracy, quality, member satisfaction and attendance.
- Follow all process and procedures as set by the Training Coordinator and/or department leadership.

**.** Perform other duties as assigned by department manager.

QUALIFICATIONS
- Minimum Education: High School Diploma/G.E.D.
- Minimum 3-5 Years of experience with insurance follow up and insurance collections.
- Knowledge of medical billing, revenue cycle, appeals and customer service.
- Ability to delegate task and implement processes and procedures
- Strong communications skills in both oral and written.
- Positive attitude, Team Player and the ability to work independently.
- Experience in reading EOB’S required.
- Proven experience administering appeals in a high-volume claim’s environment.
- Demonstrates excellent problem-solving skills and negotiating skills.
- Prior experience working commercial insurance, Medicare, Medicaid, other government payors.
- Knowledge of EPower and Centricity desired.
- Type 45-60 WPM.

Prior leadership training or experience preferred.

Excellent analytical and problem-solving skills.

WORKING CONDITIONS
- Frequent speaking, listening using a headset, use of hands / fingers across keyboard or mouse, handling other objects, long periods working at a computer.
- Service center with moderate noise level due to representatives talking, computers, printers, and floor activity.
- While the performing duties of this job, the employee is frequently required to stand, walk and sit.
- Must submit to random drug screenings.

**This is not necessarily an extensive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs, or technical development.)**
- RoundTable Medical Consultants does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, national origin, marital status, citizenship status, physical or mental disability or veteran status._
- The above job description is intended to describe the general content of and requirements of the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements._
- The statements in this job description are intended to describe the essential nature and level of work performed by the employee assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties & skills required of this position so classified._

Pay: From $24.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person