Team Member Relations Specialist

1 week ago

Battle Creek, United States FireKeepers Casino Battle Creek Full time

**SCOPE OF POSITION**:
Responsible for providing administration of Team Member Relations services in accordance with the company’s policies, procedures and practices focusing on sensitivity, and responsiveness to the Team Member.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:
The following is a list of the main duties and responsibilities. However, other duties may be assigned as deemed necessary by management. All duties must be performed in accordance with Tribal, Federal, and other applicable requirements, organizational specific policies, procedures and practices.
- Acts as a liaison between Team Members and management by assisting with work related concerns, advising management of problems and concerns and offering recommendations.
- Conducts investigations into any alleged Team Member harassment claims. Ensures a documented, complete investigation for all cases.
- Conducts exit interviews and Team Member satisfaction initiatives.
- Coordinates all Team Member rewards and recognition programs.
- Ensures compliance with company policies and procedures and applicable laws related to Human Resources.
- Administers pre-Board of Review process.
- Provides information regarding the company’s Employee Assistance Program, referring team members as necessary.
- Participates as a Team Member within the Human Resources Department working in unison with peers in order to ensure an efficiently organized and operated department.
- Maintains the highest level of confidentiality.
- Responsible for maintaining a consistent, regular attendance record as outlined in the FireKeepers Casino Hotel Attendance Policy.
- Outstanding example of and a credit to FireKeepers Casino Hotel.

**Job Requirements**

**MINIMUM REQUIRED QUALIFICATIONS**

The requirements listed below are generally representative of the education, experience, and skills and/or abilities required to enable one to successfully perform the essential duties and responsibilities:
High School Diploma or GED. Two years Employee Relations or Human Resources experience. Strong organizational and interpersonal skills. Must be computer-literate, with advanced skills in Microsoft Word, Excel and PowerPoint. Must be at least 21 years of age.

**GENERAL OR PREFERRED QUALIFICATIONS**

Four years’ combination education and Employee Relations or Human Resources experience.

Successful completion of any of the FireKeepers Casino Hotel Track Training programs.

**LANGUAGE SKILLS**

Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

**MATHEMATICAL SKILLS**

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimal, and work with mathematical such as probability and statistical inference.

**REASONING ABILITY**

Ability to define problems, collect data, establish facts, and draw conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

**PHYSICAL & ENVIRONMENTAL DEMANDS**:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, a Team Member is regularly required to talk or to hear. The Team Member is also regularly required to stand, walk, sit, and use hands to handle or feel objects, tools or controls. A Team Member is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work is performed throughout all areas of the facility where the noise level varies from quiet to loud depending upon business. Must be able to work in a smoke-filled environment.
- INDIAN PREFERENCE_
- Indian preference will be applied in the selection of qualified applicants in accordance with the NHBP Indian Preference in Employment Code, which affords employment preferences to NHBP Tribal citizens, parents or spouses of NHBP citizens and other Native Americans. For purposes of this preference, NHBP law defines "Native American" as: (a) an enrolled member of any other federally recognized Indian tribes; (b) an enrolled member of a Canadian Indian tribe or First Nation; or (c) an enrolled member of the Grand River Band of Ottawa Indians or the Burt Lake Band of Ottawa/Chippewa Indians._

FireKeepers Casino Hotel reserves the right to make changes to the above job description as necessary.

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