Catering Operations Manager
3 weeks ago
Catering Operations Manager $65,000 annual
FULL TIME / IMMEDIATE START
1301 E Olympic Blvd. Los Angeles
Monday, April 27th 2024
Citizen Sprout is a healthy and delicious school lunch delivery business serving schools across Los Angeles. We are looking for a highly organized, efficient, knowledgeable and communicative Catering Operations Manager to join our team as we embark on a rapid growth phase. This person will function as the core leader of our school accounts operations and responsibilities will rely heavily on leadership, communication and ownership. Tremendous opportunity to join a fast-paced growing company with opportunity for quick promotion and career growth.
PRIMARY JOB FUNCTIONS
- Oversee the day-to-day operations and implementation of our school lunch distribution.
- Liaise with 3rd party reusable container collection company to ensure all collections are happening effectively and per school expectations.
- Lead, manage and communicate with all Citizen Sprout on-campus representatives.
- Set distribution strategies per school based each school’s unique needs.
- Personally oversee effectiveness of all strategies on campus, identify areas for improvement and execute improvement strategies with your team.
- Liaise daily with packing and expediting staff, kitchen manager and head chef to ensure on-time departures of meals and temperature control.
- Oversee the hiring and training of new on-campus representatives.
- Lead by example with a strong hospitality - lead, positive attitude.
- Possess strong problem-solving ability in a fast-paced, dynamic environment.
- Liaise with kitchen manager to accurately identify any changes, cancellations, last minute add ons to school lunch lists, execute changes.
- Own the daily school reporting, cross-check lists with head expeditor, ensure all schools are receiving their correct and entire list of lunches for the day.
- Ensure all dress codes are being met and and maintained by on-campus distributors.
- Actively gain feedback from schools on distribution process and ensure all expectations are being met.
- Possess excellent written and oral communication skills.
QUALIFICATIONS
Work Experience Required:
- Minimum of three (3) years experience in a hands-on operations role in an account management related field.
- Customer Service / Hospitality background is a huge plus.
- Must have your own vehicle to visit accounts
**Education**:
- College Degree from an accredited University
Knowledge Required:
- Strong professional leadership skills are essential
- Strong organizational and operations skills are essential.
- Bi-lingual a plus.
- Strong knowledge of Excel a plus.
Pay: $65,000.00 per year
Experience level:
- 3 years
Weekly day range:
- Monday to Friday
Work Location: In person
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