Solution Consulting Director Americas

3 days ago

Tampa, United States Syncron Full time

**Syncron **is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Connected Service Experience (CSX) platform offers domain-fit solutions for:

- Supply Chain optimization,
- Pricing strategy,
- Service Lifecycle Management (e.g. warranty management, field service management, service parts management, knowledge management).

Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden.

We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees.

With this we are **winning the hearts and minds of world-leading organizations**, such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi.

**About the team**:
The Syncron Solution Consulting team is a highly skilled and passionate group of professionals dedicated to helping clients maximize their aftermarket service potential. This team combines deep industry knowledge with strategic acumen to deliver customized, data-driven solutions that drive efficiency and profitability.

**About the role**:
As the Solution Consulting Director, you will be a key partner to the GEO Leader (Head of Sales) for the Americas region. The GEO Leader will look to this role as a key partner in all aspects of Go-To-Market planning, sales execution, team development, etc according to our mid-term as well as collaborating to establish customer relationships on all levels to elevate Syncron to a strategic partner choice for future customers.

**What would you do?**:

- Direct supervisory responsibility for 5-8 Solution Consultants & the hiring of new team members
- Determine with the geo leader the optimal approach to execute on short-term and long-term opportunities in the market for Syncron
- Influence product roadmap working with Product Management on key feature gaps or potential future unique differentiator features. Engage in strategic roadmap discussions to guide Product Management
- Solution value and technical leadership and general coaching for Solution Consultants
- Fostering a culture of collaboration, excellence, and continuous learning within the team
- Represent solution consulting in forecast calls within region and to CSO/COO Sales

**Who you are? / What we expect**:

- Minimum 5-7 years SaaS Solution Consulting experience
- Team leadership experience
- Proven expertise in one of the following software solution areas: Inventory Planning, Pricing, Warranty Management, Field Service Management
- Strong planning & organisation skills
- Proven track record within value-based selling

**Icing on the cake**:

- Experience working within aftermarket sales Experience in AI/ML

LI-SYNCRON
LI-Remote
LI-Hybrid

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