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Phoenix, United States American Express Full timeDescriptionYou Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you...
Associate, Digital Product Management
4 months ago
**You Lead the Way. We’ve Got Your Back.**
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
**Description/Overview**:
It begins with a Card Member using an American Express Card at one of our millions of proprietary Merchants around the world, then processing that transaction, and getting the merchant paid, is up to us. The Merchant Platforms & Capabilities (MP&C) Products team is at the heart of the proprietary transaction process. We power billions of transactions leading to merchants being paid and continuing to welcome American Express cardmembers and their cards.
We are looking for a talented Associate, Digital Product Management to join the MP&C Products team in delivering efficient, effective, predictable, and compliant transaction processing. The success of the role will depend on your ability to maintain, improve, and expand transaction processing capabilities provided to our Merchants and Partners around the world. The Associate, Digital Product Management should be strategic and a detail-oriented self-starter who is comfortable working in a dynamic and fast paced role within the organization.
You will work among high performing product, process, and engineering teams. You will have a passion for both technology and business solutions and an eye on industry trends. Working with our partners you will develop and prioritize features that optimize shareholder value while solving customer problems. You will enjoy being challenged in a fun, collaborative, diverse, and inclusive team environment.
Does this sound like you?
**Key Job Responsibilities**:
This Associate, Digital Product Management will:
- Actively participate to design the capability roadmap to enable business processes that support the transaction processing products
- Identify product solutions for short term tactical needs and long-term strategy
- Deliver tools & capabilities based on customer needs, competitive analysis and market and technology trends
- Lead feature and user story definition sessions
- Establish acceptance criteria, test strategy, and write user acceptance test cases.
- Lead scope prioritization sessions and backlog grooming
- Maintain open communication channels with stakeholders, business partners, and technology partners
- Support governance processes for assigned product(s)
**Minimum Qualifications**:
- Experience in converting business requirements to tech features
- Experience in working with technology as partners and working as one team
- Knowledge of merchant transaction processing capabilities
- Understanding of Distributed systems, APIs, hands on experience on Hive, Python, SQL
- Ability to gate-keep and manage scope
- Ability to think globally and drive standardization in processes and capabilities (May be required to "act locally" where governed by compliance, legal, or market-specific requirements)
- Proven track record of communication, influence, and leadership without authority
- Demonstration of skill in gathering and facilitating definition and clarity on needs translated into high quality features and user stories.
Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with
