Operations Manager

1 week ago

Hoffman Estates, United States Hoffman Smiles Full time

Description:
As an **Operations Manager** with Hoffman Smiles Dentistry, you will have the support you need to grow your career. To excel in this role, you should be self-motivated, highly organized, an excellent communicator, and have the talent to **_inspire_** teams This is full time role in a well-established, very busy and high producing dental practice. A minimum of three years' experience as an operations manager in a dental practice is required. We are committed to promoting from within with excellent compensation and comprehensive benefits.

**Benefits**
- Health, Vision, and Dental Insurance
- Disability and Life Insurance
- 401(k) plan
- Two weeks of paid time off per year
- Up to 7 paid holidays
- Complimentary dental care (within company guidelines)
- Bonus Opportunities

**Requirements**:
**Key Responsibilities**
- Achieves revenue goals by effectively managing patient scheduling, staff productivity, collections and receivables, specialty referral process, and miscellaneous operations expenses.
- Manages office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, labs and labor costs.
- Increases and stimulates new patient growth by supporting sales, marketing, and promotional programs.
- Interviews and develops office teams capable of providing best-in-class patient care.
- Directly supervises office teams and proactively manages their performance and development including but not limited to performance feedback, appraisals, and corrective actions.
- Completes administrative tasks, such as flash report review, bank deposits, revenue posting, staff payroll and bonus, accounts receivable reports and invoice processing correctly and within deadline.
- Manages and assists designated office team members with appropriate payment and insurance processes.
- Maintains facilities and equipment cleanliness and safety and reports and/or corrects hazards when necessary, in compliance with all state and federal regulations, including OSHA
- Ensures flawless execution of operational standards, including compliance with established company policies, procedures, and government regulations.
- Responds to doctor, patient and employee grievances, complaints, and inquiries and seeks assistance when necessary
- Continually works towards building and sustaining a joined leadership work environment with doctors.

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