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Clinical Front Desk Receptionist Phone Pre-screener
2 weeks ago
**Job Title: Front Desk Receptionist**
**Job Summary**:
**Responsibilities**:
- Greet and welcome patients in a courteous and professional manner
- Answer phone calls and direct them appropriately
- Schedule appointments using medical scheduling software
- Maintain cleanliness and organization of the front desk area
- Assist with administrative tasks such as filing, data entry, and patient registration
- Handle insurance verification and billing inquiries
- Utilize eClinicalWorks, Dentrix, or Eaglesoft software for patient management
- Coordinate with medical staff to ensure efficient patient flow
- Follow up on missed appointments and confirm upcoming schedules
- Provide support to the clinic staff as needed
**Schedule**
- Monday through Friday
8 am to 4pm or pm to 5pm
- Possibility of a Late-night schedule Monday and Wednesday
- 12pm to 8pm
- Working with up to 5 providers a day
- 100+ phone calls a day
**Skills**:
- Previous experience as a Clinic or Dental Receptionist preferred
- Proficiency in administrative tasks and office procedures
- Knowledge of dental terminology is a plus
- Familiarity with phone systems and handling multiple lines
- Experience with eClinicalWorks, Dentrix, or Eaglesoft software is advantageous
**Requirements**:
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and organizational skills
Pay: $20.00 - $22.00 per hour
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Healthcare setting:
- Clinic
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Experience**:
- Customer service: 3 years (preferred)
- Computer skills: 3 years (preferred)
Work Location: In person
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