Front Desk Receptionist

2 months ago


Monterey, United States Pacifica Senior Living Full time

**Pacifica Senior Living is looking for a Fronk Desk Receptionist to join our team**

**Responsibilities**:

- Welcome residents and families upon entrance
- Act as the point of reference for residents and families who need assistance or information and attend to their wishes and requirements
- Understand residents and families needs and provide them with personalized solutions
- Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations for our residents and families
- Arrange events, excursions, transportation, etc. upon request from residents and families
- Answer the phone and make reservations, take and distribute messages or mail and redirect calls
- Respond to complaints and find the appropriate solution for residents and families

**Skills**:

- Proven experience as a concierge; experience in customer service or relevant role is an advantage
- Proficiency in English; multilingual is strongly preferred
- Excellent communication skills
- Polite and confident with a great deal of patience
- Ability in multitasking and time-management
- Aptitude in resolving issues with a customer-focused orientation
- A high school diploma; degree in a relevant field will be a plus

**Work Schedule**
- Sunday/Monday 2:00 pm - 10:00 pm

**Why join us?** We offer a competitive starting wage along with a comprehensive employee benefits package that includes, but is not limited to:

- Health, Dental, Vision, 401K
- Paid vacation, holidays, and sick leave
- A positive working environment
- Growth Potential

Our facility practices COVID safety guidelines that include but not limited to: daily COVID screening before start of shift, bi-weekly COVID testing, and proper PPE worn at all times.

**Job Type**: Part-time

Pay: $16.00 - $17.00 per hour

Schedule:

- Evening shift

Ability to Commute:

- Monterey, CA 93940 (required)

Work Location: In person



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