Global Strategist

3 weeks ago

New York, United States StubHub Full time

**About the job**

StubHub is seeking an experienced and strategic social media professional to lead our global function, based at headquarters in New York City. As the Global Strategist of Social Media, you will play a pivotal role in shaping and executing StubHub’s brand, social and communications strategy over existing and emerging social channels for two brands - StubHub in North America and viagogo internationally. As Global Strategist of Social Media, you will lead organic social and social customer care strategy, as well as partner closely with our Paid Social Acquisition team to ensure alignment. You will lead and develop a dedicated team supported by agencies to expand StubHub and viagogo's global social media channels and their impact on business goals. This includes leading function resource management, channel strategy, audience development, influencer programming, content strategy, and impact measurement.

You will also play a pivotal role in shaping our brand and communication strategies at large, aligned with our business goals and our customer needs.

**What You'll Do**:

- In this role, you'll be a bridge-builder, ready to work cross-functionally across multiple teams, including Organic Social, Creative, Customer Service, Paid Social Acquisition, Partnerships, Comms and Product. You’ll develop and advocate for social KPIs that enhance our brands' reputations, grow audiences, and generate leads.
- **
Strategy**_: _You'll conceive, develop and manage a comprehensive social media strategy for StubHub and viagogo and our leaders. You’ll evolve our programming into new platforms, influencer marketing, creator strategy and more.
- ** Content + Engagement**:_ _You’ll lead, shape and implement the channel strategy and serve as the in-house expert on social channels, community management and smart content programming. You’ll endlessly innovate with a strong point of view, leveraging channel performance data, customer insights and industry trends. You’ll champion a unique voice and vibe that appeals to our global audience and drives results. You will also help develop social media guidelines for all employees.
- ** Planning + Production**:_ _You and your team will be responsible for developing a content calendar across channels and projects. You will manage the concepting, production and execution of creative assets to support the content strategy.
- ** Measurement + Reporting**:You’ll develop and evolve our measurement and reporting approach to demonstrate the impact of projects and the function, utilizing social analytics and the tools you identify.
- ** Collaboration**:You’ll work collaboratively with the Customer Service, Product, Partnerships and especially the Paid Acquisition and Affiliates team to maximize the value of assets and resources and achieve business objectives.
- ** Integration**:You’ll work cross-functionally and with our agency partners in the US and international markets to stay abreast of integrated campaigns and other initiatives and determine how the social team can best support them.
- ** Issues Management**:_ _You’ll support issues management as it pertains to the channel opportunities and objectives both proactively and reactively from customer care to brand needs.
- ** Resource + Talent Management**:You’ll lead, recruit, and retain a high-performing team, fostering a culture of collaboration, innovation, and excellence.

**Who You Are**:

- 10+ years' experience in the social media industry with deep knowledge of social media storytelling, platform strategy and programming.
- Strong writing and communications skills to ensure captioning, scripting, and copywriting quality.
- Knowledge of the performance media space and a track record of successful collaboration with the paid social/acquisition team.
- Experience working with customer service teams and issues management to provide strategic and content recommendations in support of each.
- Results oriented and heavily experienced with providing robust measurement and tracking insights and turning insights into opportunities
- Experience using and evaluating social publishing and social listening tools, and the ability to interface directly with agencies and vendors.
- Enthusiasm and excitement about the live event space, and an intuitive understanding of how social media frames the live event experience.
- High tolerance for change, and the capacity to achieve in a fast-paced, ever-changing environment.
- Strong stakeholder management skills. Can distill diverse and, at times, competing inputs from stakeholders to set a vision and design the right long-term solution.
- Highly collaborative — you’re not afraid to lead or follow and believe in the power of “showing” your work.
- Proficiency with Adobe Creative Suite and native video editing for TikTok and Reels a plus.
- Motivated team player with a hands-on mentality and a willingness to explore and try new things - not afraid to roll up your s

  • Global Social Strategist

    5 days ago

    New York, United States Kyndryl Full time

    Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As...

  • Freelance Content Strategist

    3 weeks ago

    New York, United States Stein IAS Full time

    Freelance Content Strategist. Stein IAS is a recognized leader in global B2B marketing. We weave data, intelligence, and disruptive technology with the boldest creative ideas to drive revenue growth for clients on a global scale.We are seeking a brilliant freelance Content Strategist to create and deliver inspiring content and engagement strategies across...

  • Senior Client Strategist

    1 month ago

    New York, United States Piano Full time

    Job DescriptionJob DescriptionSalary: Piano Overview Piano’s Digital Experience Cloud empowers organizations to understand and influence customer behavior. By unifying customer data, analyzing behavior metrics and creating personalized customer journeys, Piano helps brands launch campaigns and products faster, strengthen customer engagement and drive...

  • Senior Client Strategist

    2 weeks ago

    New York, United States Piano Full time

    Job DescriptionJob DescriptionSalary: Piano Overview Piano’s Digital Experience Cloud empowers organizations to understand and influence customer behavior. By unifying customer data, analyzing behavior metrics and creating personalized customer journeys, Piano helps brands launch campaigns and products faster, strengthen customer engagement and drive...

  • Senior Client Strategist

    1 week ago

    New York, United States Piano Full time

    Job DescriptionJob DescriptionSalary: Piano Overview Piano’s Digital Experience Cloud empowers organizations to understand and influence customer behavior. By unifying customer data, analyzing behavior metrics and creating personalized customer journeys, Piano helps brands launch campaigns and products faster, strengthen customer engagement and drive...

  • Senior Client Strategist

    4 weeks ago

    New York City, United States Piano Full time

    Piano Overview Piano's Digital Experience Cloud empowers organizations to understand and influence customer behavior. By unifying customer data, analyzing behavior metrics and creating personalized customer journeys, Piano helps brands launch campaigns and products faster, strengthen customer engagement and drive personalization at scale from a single...

  • Senior Client Strategist

    2 weeks ago

    New York City, United States Piano Full time

    Piano Overview Piano's Digital Experience Cloud empowers organizations to understand and influence customer behavior. By unifying customer data, analyzing behavior metrics and creating personalized customer journeys, Piano helps brands launch campaigns and products faster, strengthen customer engagement and drive personalization at scale from a single...

  • Senior Strategist, Customer Experience

    3 weeks ago

    New York, United States Working Not Working Full time

    Freelance Senior Strategist, Customer Experience. Landor & Fitch. New York, NY, USA. BOOM! Nuff said. The Senior Strategist,Experience provides day-to-day leadership of strategy work streams by showing best practice of insightful and convincing solutions for Landor & Fitch clients and internal creative stakeholders. Professional Experience: Ability to...

  • Senior Strategist, Customer Experience

    2 weeks ago

    New York, United States Working Not Working Full time

    Freelance Senior Strategist, Customer Experience. Landor & Fitch. New York, NY, USA. BOOM! Nuff said. The Senior Strategist,Experience provides day-to-day leadership of strategy work streams by showing best practice of insightful and convincing solutions for Landor & Fitch clients and internal creative stakeholders. Professional Experience: Ability to...

  • Strategist

    2 weeks ago

    New York, United States Barrows Company Full time

    Company Overview Barrows boasts over 30 years of expertise in the global retail design sector, continually evolving to meet the diverse needs of the regions we serve. Our unwavering commitment revolves around a singular mission: crafting solutions that ignite shopper conversion. From strategic insights to seamless execution, our comprehensive suite of...

  • Strategist

    2 weeks ago

    New York, United States Barrows Company Full time

    Company Overview Barrows boasts over 30 years of expertise in the global retail design sector, continually evolving to meet the diverse needs of the regions we serve. Our unwavering commitment revolves around a singular mission: crafting solutions that ignite shopper conversion. From strategic insights to seamless execution, our comprehensive suite of...

  • Strategist

    2 days ago

    New York, United States Barrows Company Full time

    Company Overview Barrows boasts over 30 years of expertise in the global retail design sector, continually evolving to meet the diverse needs of the regions we serve. Our unwavering commitment revolves around a singular mission: crafting solutions that ignite shopper conversion. From strategic insights to seamless execution, our comprehensive suite of...

  • Creative Director/strategist

    1 week ago

    New York, United States SPS Global Full time

    **Come explore the Power of Possibility with a career at SPS!** We have a fantastic opportunity for an experienced **Creative Director/Strategist to come join our team !** We are professional and agile. Our work environment includes: - Modern office setting - Growth opportunities **Responsibilities**: The role will report to the Head of Partnerships &...

  • Senior Marketing Strategist

    2 months ago

    New York, United States Agility Talent Full time

    Our client is global software development firm and thought-leader passionate about social responsibility, revolutionizing the technology industry, consulting fortune 500 companies and hiring talented people! They are seeking a strategic and tactical Senior Marketing Strategist with a consulting firm and enterprise technology background to oversee and...

  • Senior Marketing Strategist

    1 week ago

    New York, United States Agility Talent Full time

    Our client is global software development firm and thought-leader passionate about social responsibility, revolutionizing the technology industry, consulting fortune 500 companies and hiring talented people! They are seeking a strategic and tactical Senior Marketing Strategist with a consulting firm and enterprise technology background to oversee and...

  • Quantitative Desk Strategist

    3 weeks ago

    New York, United States Centiva Capital Full time

    Job Title: Quant Desk StrategistCompany: Centiva CapitalLocation: New York, NYJob Type: Full-timeCentiva Capital, LP (“Centiva” or the “Firm”) is a global alternative investment management firm headquartered in New York City with additional offices in London, Paris, Singapore and throughout the USA. The Firm’s flagship fund is a diversified,...

  • Quantitative Desk Strategist

    3 weeks ago

    New York, United States Centiva Capital Full time

    Job Title: Quant Desk StrategistCompany: Centiva CapitalLocation: New York, NYJob Type: Full-timeCentiva Capital, LP (“Centiva” or the “Firm”) is a global alternative investment management firm headquartered in New York City with additional offices in London, Paris, Singapore and throughout the USA. The Firm’s flagship fund is a diversified,...

  • Quantitative Desk Strategist

    1 week ago

    New York, United States Centiva Capital Full time

    Job Title: Quant Desk StrategistCompany: Centiva CapitalLocation: New York, NYJob Type: Full-timeCentiva Capital, LP (“Centiva” or the “Firm”) is a global alternative investment management firm headquartered in New York City with additional offices in London, Paris, Singapore and throughout the USA. The Firm’s flagship fund is a diversified,...

  • Senior Marketing Strategist

    2 weeks ago

    New York, United States Agility Talent Full time

    Our client is global software development firm and thought-leader passionate about social responsibility, revolutionizing the technology industry, consulting fortune 500 companies and hiring talented people! They are seeking a strategic and tactical Senior Marketing Strategist with a consulting firm and enterprise technology background to oversee and...

  • Senior Brand Strategist

    3 weeks ago

    New York, United States VML HEALTH Full time

    At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy,...