Branch Manager

3 weeks ago


Newburgh, United States Johnstone Supply Full time

**Who is Johnstone?**

**What will you be doing as a Branch Manager?**
- Strategically plans and directs sales to promote new markets, improve competitive position, and provide fast and efficient customer service.
- Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
- Confers with potential customers to ascertain equipment, supplies, and service needs.
- Advises customers on types of equipment to purchase, considering such factors as costs, space availability, and intended use.
- Directs and coordinates activities of personnel engaged in sales and service accounting and recordkeeping and receiving and shipping operations.
- Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
- Includes staff in planning, decision-making, facilitating and process improvement.
- Takes responsibility for subordinates' activities; available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth.
- Solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products and services; continually works to improve supervisory skills.
- Assist HR in interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

**What Benefits Do We Offer?**
- Health Insurance
- three plans to pick from.
- Dental Insurance
- two plans to pick from.
- Vision Insurance.
- Tuition Reimbursement.
- Paid Time Off.
- Holiday Pay.
- 401(k)
- employer match and profit sharing.
- Employee Discounts.
- Employer paid life insurance.

**Required Qualifications**:
What we are looking for in a Branch Manager:

- Bachelor’s degree with 8+ years progressive management experience, preferably in the HVAC/R wholesale business; or equivalent combination of education and experience.
- Proven knowledge of modern management techniques and best practices.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to multi-task and work on various projects simultaneously keeping them on track and providing clear status updates. The ability to respond to frequently shifting priorities is a must.
- To perform this job successfully, an individual should have knowledge of Microsoft Office suite and Eclipse order processing systems.

**Salary**

$100-115k annually


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