Front-End Manager

3 weeks ago

Newburgh, United States Restaurant Depot Full time
Position Title: Front End Manager

Department: Operations

Supervisor: Branch Manager

FLSA: Exempt (Salaried)

Position Summary:

Ensures that product is properly loaded, rung up and processed accurately and timely as well as handling customer problems and issues to develop a spirit of positive customer service.

Essential Functions:
  1. Supervises, trains, evaluates and works alongside cashiers, front-end loaders, checkers and U-boat retrieval
  2. Ensures safe operating procedures are followed.
  3. Makes recommendations for hiring, firing and promoting of employees.
  4. Prevents long lines and delayed customer checkouts by anticipates busy times of each day, week and/or season and developing weekly schedules for cashiers and loaders including lunches and breaks.
  5. As part of loss prevention, ensures all employees at registers are performing cart to cart transfers when processing sales.
  6. Secures front end by making sure the loaders and cashiers do not exchange information on counts from the receipt.
  7. Ensures that loaders are loading wagons and assisting customers to the parking lot.
  8. Monitors loaders to make sure that they load all product and check any open boxes to ensure integrity/security of product being entered.
  9. Ensures loaders are loading and conducting piece counts and calling off to supervisors.
  10. Ensures that the front end has proper staffing and operating equipment to allow quick and accurate checkout. Including scanners and registers.
  11. Ensures that cashiers are checking big boxes to ensure the integrity of the ring-up.
  12. Ensures Front End Supervisors are checking all wagons at point of exit for proper date, name on top of receipt, number of receipt total of last receipt, and matches total on yellow paid receipt.
  13. Reviews cashier and loader errors and documents in log, for them to sign.
  14. Handles adjustments, returns, over rings, voids, etc. so as to maintain a smooth flow of customers.
  15. Keeps logs of items not properly labeled to make sure they are corrected on floor.
  16. Monitors cashiers to make sure they are following through on their job responsibilities concerning loading of goods onto wagons, checking of receipts and counts, as well as ringing/scanning of product.
  17. Assures that customer problems are handled quickly so as not to allow the cashier or loader to have words with the customer.
  18. Maintains dialogue with customers to get feedback on items not found, and quality of service on the floor.
  19. Maintains a New Item Request log which is reviewed weekly with the Branch Manager.
  20. Ensures that customers have adequate supply of wagons that are working and roll easy.
  21. Makes sure that employees in front end are properly dressed and wearing their name tags.
  22. Assigns employees in slow periods to do other work, such as return or processing of damages, sweeping and cleaning of F/E and parking lot area.
  23. Ensures all supervisors are completing a minimum of 5 test checks per day they work.
  24. Maintains integrity of F/E displays and stocking areas.
  25. Ensure registers are stocked with the Rate Us Cards, flyers, hot sheets, store maps, etc.


The preceding responsibilities are representative of the responsibilities performed by this position and are not intended to be inclusive.

Other Responsibilities:
  1. Performs other work-related duties as required and assigned.


Education, Experience and Skills Required:
  1. Bachelor's Degree, OR High School Diploma of GED with at least 4 years experience in customer service or related field, OR any appropriate combination of education and experience.
  2. Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
  3. Ability to effectively present information and respond to questions from managers, clients, and general public
  4. Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.
  5. Effective oral and written communication skills.
  6. High level of interpersonal skills to handle sensitive situations.
  7. Commitment to company values and strong customer orientation.
  8. Computer Literacy


Work Environment:
  1. For the most part the ambient will be room temperature, due to proximity of work-station to the exit doors, room temperature may change according to the season and the level of activity at the store.


Acknowledgement:

I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.

I understand that this is my position and agree to inform management at such time that I believe that my daily job functions, including the right to interview new hires, recommend hires and recommend terminations, do not fit the outlined above.

From $18.50 - $19.12 an hour

  • Front-End Manager

    3 weeks ago

    Newburgh, United States Restaurant Depot Full time

    Position Title: Front End Manager Department: Operations Supervisor: Branch Manager FLSA: Exempt (Salaried) Position Summary: Ensures that product is properly loaded, rung up and processed accurately and timely as well as handling customer problems and issues to develop a spirit of positive customer service. Essential Functions: +...

  • Front-End Supervisor

    1 week ago

    Newburgh, United States Restaurant Depot Full time

    Position Title:Front End SupervisorDepartment:SalesSupervisor:Branch ManagerFLSA:Non-exemptPosition Summary:Supervises Cashiers, Front-End Loaders, Checkers and U-Boat Retrieval.Essential Functions:• Supervises, trains and evaluates cashiers, front-end loaders, checkers and U-boat retrieval.• Ensures friendly, efficient and professional customer...

  • Front Office Support

    13 hours ago

    Newburgh, United States Boyd Group Services Inc Full time

    Company: Glass America Newburgh, New York We put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future. Job Description: Glass America Customer Service Rep / Admin Support Newburgh, NY Glass America is a respected leader in...

  • Website Developer

    4 weeks ago

    Newburgh, United States Evolv Inc Full time

    Job DescriptionJob DescriptionWebsite Developer (WordPress)Job Summary: VIV is a dynamic, full-service marketing agency that has been serving small-medium, emerging, and category-leading brands since 2016. With our headquarters located in Newburgh, Indiana, we specialize in providing brand, creative, digital, paid media, and other marketing services to over...

  • Audit Manager

    2 weeks ago

    Newburgh, United States PKF O’Connor Davies Full time

    Overview: The Audit Manager will be part of the Audit Team, where enthusiasm and teamwork come first. The manager will lead engagements supported by Partners who will educate, train and promote a great working environment. PKF OConnor Davies continues to grow its practice and the candidate selected will have room for continued advancement and promotion...

  • Property Management Lead

    5 days ago

    Newburgh, United States Target Full time

    The pay range per hour is $24.25 - $41.25 **ALL ABOUT TARGET** Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. **ALL ABOUT PROPERTY MANAGEMENT** A dedicated expert who supports a profitable business, ensuring that assets are fixed...

  • Direct Sales Manager

    2 weeks ago

    Newburgh, United States Safe Haven Security Full time

    Job DescriptionJob Description At a glance: A sales leadership role with 70% of time spent in the field and 30% spent in the office, leading and coaching a team of Outside Sales Representatives selling ADT's core residential product: Home Security and Home Automation Benefits include paid training, paid time off, W-2 status, comprehensive...

  • Night Supervisor

    3 weeks ago

    Newburgh, United States Restaurant Depot Full time

    Position Title: Night Supervisor Department: Branch Floor Supervisor: Night Manager FLSA: Non-Exempt Position Summary: Supervises and works alongside Stockers and Hilo driver's during night shift. Essential Functions: + Develops schedules, monitors performance and recommends proper discipline as appropriate. + Trains employees...

  • Patient Experience Specialist

    15 hours ago

    Newburgh, United States ProgressiveHealth Full time

    Patient Experience Specialist - ProgressiveHealth of Indiana, LLC - Evansville, IN We are looking for a full-time Patient Experience Specialist to join our team! This person will be our front office medical receptionist within a clinical setting in either outpatient or inpatient facilities. This is a full-time position: We have scheduling options...

  • Night Supervisor

    3 weeks ago

    Newburgh, United States Restaurant Depot Full time

    Position Title: Night SupervisorDepartment: Branch FloorSupervisor: Night ManagerFLSA: Non-ExemptPosition Summary:Supervises and works alongside Stockers and Hilo driver's during night shift.Essential Functions:Develops schedules, monitors performance and recommends proper discipline as appropriate.Trains employees in job responsibilities and safe operating...

  • Community Alternatives Intern

    8 hours ago

    Newburgh, United States Access Full time

    Community Alternatives Intern Location: Newburgh, NY, United StatesDate Posted: Feb 14, 2024 Share: share to e-mail Apply Now Save JobSaved Description Access: Supports for Living Inc. is in the business of doing good. We have a mission: To help people live the healthiest and fullest lives possible. Here, you’ll be a valued part of an innovative team...

  • Medical Sales Representative

    4 days ago

    Newburgh, United States Breakaway Consultants Full time

    Job DescriptionJob DescriptionWe are seeking a Medical Device Sales Representative to join our client's growing team! Medical Sales is not mandatory, however, B2B sales and documented successes are. You will focus on driving new business by growing the current client list in the assigned territory by selling high-end endoscopy devices, parts, and...

  • Financial Accountant

    4 weeks ago

    Newburgh, United States Heritage Financial Credit Union Full time

    If you are looking for a challenging and rewarding career in the financial services industry with a company that is committed to its mission, vision and values, we encourage you to apply for a position at Heritage Financial Credit Union. We offer a competitive salary, comprehensive benefits package, including a very generous PTO policy. We are always looking...

  • Behavioral Health Clinic Intern

    18 hours ago

    Newburgh, United States Access: Supports For Living Full time

    Behavioral Health Clinic Intern - Orange County Location: Newburgh, NY, United StatesDate Posted: Apr 25, 2024 Share: share to e-mail Apply Now Save JobSaved Description Access: Supports for Living Inc. is in the business of doing good. We have a mission: To help people live the healthiest and fullest lives possible. Here, you'll be a valued...

  • Pizza Maker

    1 day ago

    Newburgh, United States Adams Fairacre Farms Full time

    Our Mission: At Adams Fairacre Farms, we see everyday as an opportunity to share our unique shopping experience from the backyard to the kitchen table. At the heart of Adams is a friendly, knowledgeable staff, dedicated to helping you get what you need and find what you love. Family-founded and deeply rooted in the community since 1919. General Purpose The...

  • LPN's All Shifts

    2 weeks ago

    Newburgh, United States Sapphire Nursing at Meadow Hill Full time

    We Offer Competitive Salary, Full Benefits Package, Paid time Off and Opportunities for Professional GrowthSapphire Nursing at Meadow Hill, a premier long term skilled nursing facility located in Orange County, New York has immediate openings for enthusiastic and energetic LPN’s for all shifts to become part of our dedicated and professional staff. We are...

  • LPN's All Shifts

    2 weeks ago

    Newburgh, United States Sapphire Nursing at Meadow Hill Full time

    We Offer Competitive Salary, Full Benefits Package, Paid time Off and Opportunities for Professional GrowthSapphire Nursing at Meadow Hill, a premier long term skilled nursing facility located in Orange County, New York has immediate openings for enthusiastic and energetic LPN’s for all shifts to become part of our dedicated and professional staff. We are...

  • Night Supervisor

    5 days ago

    Newburgh, NY, United States Restaurant Depot Full time

    Position Title: Night Supervisor Department: Branch Floor Supervisor: Night Manager FLSA: Non-Exempt Position Summary: Supervises and works alongside Stockers and Hilo driver's during night shift. Essential Functions: + Develops schedules, monitors performance and recommends proper discipline as appropriate. + Trains employees...

  • LPN's All Shifts

    4 weeks ago

    Newburgh, United States Sapphire Nursing at Meadow Hill Full time

    Sapphire Nursing at Meadow Hill - We Offer Competitive Salary, Full Benefits Package, Paid time Off and Opportunities for Professional GrowthSapphire Nursing at Meadow Hill, a premier long term skilled nursing facility located in Orange County, New York has immediate openings for enthusiastic and energetic LPN’s for all shifts to become part of our...

  • LPN's All Shifts

    2 weeks ago

    Newburgh, NY, United States Sapphire Nursing at Meadow Hill Full time

    We Offer Competitive Salary, Full Benefits Package, Paid time Off and Opportunities for Professional GrowthSapphire Nursing at Meadow Hill, a premier long term skilled nursing facility located in Orange County, New York has immediate openings for enthusiastic and energetic LPN’s for all shifts to become part of our dedicated and professional staff. We are...