Property Manager

5 days ago


Cleveland, United States Mini Self Storage Full time

Do you enjoy working with customers but want more responsibility? Are you looking for a challenging job where you make the difference? We are seeking qualified Property Managers to join our team and help run our multi-million dollar properties. If you are self motivated, and have experience in any of the following, we want to talk to you
- **Requirements**:

- 1. Retail sales experience
- 2. Customer service experience
- 4. Retail Sales Experience a plus
- 5. Outstanding Customer Service Skills (In Person, Phone, E-Mail)
- 6. Highly Proficient Verbal/Written Communication Skills
- 7. Ability to Operate with little supervision
- 8. Positive Attitude/Highly Motivated
- 9. Work Effectively within a team
- 10. High Attention To Detail
- 11. Outstanding Organizational Skills
- 12. Ability to multi-task and prioritize
- 13. Ability to pass background checks
- 14. Must have a dependable vehicle, with proof of insurance (required)
- 15. Must have a VALID Drivers License and proof of eligibility to work in the United States (required)
- **Duties/Responsibilities** **Job Knowledge and Duties**:

- 1. Perform daily functions of running the self storage facility in accordance with company standards
- 2. Complete daily walk thru including lock checks and cleaning units as needed
- 3. Make daily bank deposits and ensure accuracy of deposit information
- 4. Be familiar with the Texas Chapter 59 Lien Laws (Refer to TSSA "Goldbook")
- 5. Be familiar with self storage unit leases, vehicle and boat/RV lease processes
- **Professional Image**:

- 1. Keep office clean and organized, free of any clutter, pets and odors
- 2. Report via work order any areas outside manager expertise
- 3. Oversee contractors and third party vendors work
- **Repair and Maintenance**:

- 1. Perform light repair and maintenance duties, including:

- 2. Cleaning out units
- 3. Wiping down doors
- 4. Pickup up trash
- 5. Cleaning Hallways, office and bathrooms
- 6. Change HVAC filters as required
- 7. Grease door springs on roll-up doors
- 8. Oil gate chain as needed
- **Administrative & Legal**:

- 1. Maintain accurate records for each customer including lease, addendums, correspondence
- 2. Communicate with customers and potential customers in a manner that is professional and in a fashion that limits the legal liability of the company
- 3. Keeps foreclosure documentation organized and accurate, following company foreclosure checklist and set guidelines
- 4. Keep post auction paperwork labeled and filed
- 5. Use computers as designated for business use only
- 6. Be proficient at self storage management software
- **Collections**:

- 1. Perform required communications in accordance with company standards
- 2. Make collection calls and send reminder notices per company standards
- 3. Send uncollected balances to approved collection agency
- **Sales**:

- 1. Meet or exceed net rental goal each month
- 3. Achieve and maintain occupancy and revenue goals each month, maximizing revenue by limiting concessions, discounts and waived late fees
- 4. Ensure phones are answered in a professional manner
- 5. Show a storage unit to every walk-in customer
- **Customer Service**:

- 1. Provide greater than expected customer service including:

- 2. Being polite and respectful, listening to customers needs
- 3. Stand when anyone enters the office
- 4. Escalate customer concerns as necessary, following up with customer
- **Marketing**:

- 1. Perform in-store and off-site grassroots marketing, visiting at least four businesses per week
- 2. Create and keep current a marketing log to track marketing activity
- 3. Effectively use company provided marketing materials to enhance marketing activities
- 4. Attend company approved or sponsored marketing events

*

Pay: $15.00 - $17.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Work setting:

- In-person
- Office
- Outdoor work

**Experience**:

- Management: 1 year (preferred)

License/Certification:

- Driver's License (required)

Ability to Relocate:

- Cleveland, TN: Relocate before starting work (required)

Work Location: In person


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