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Parts Sales Asso, Rtl Ws Only

3 months ago

Roseville, United States AutoNation Full time

We're AutoNation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. But that's just the beginning. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry.

At AutoNation, we're not just interested in keeping up with the times - we're dedicated to leading the charge. We're passionate about innovation and pushing the boundaries of what's possible, all while keeping our customers, coworkers, and communities in the driver’s seat. We believe that together, we can create a brighter future for everyone.

So what do you say? Are you ready to be part of something big?

The Parts Retail Associate position has the opportunity to interact with hundreds of customers to assist them in purchasing automotive parts. The goal is to create an exceptional buying experience to build customer loyalty to AutoNation.

**What are the day-to-day responsibilities?**:

- Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.
- Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.
- Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.
- Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.
- Stock incoming inventory in the correct location.
- Maintain the parts department in clean and orderly manner.
- Provide customers with needed information and offer additional sales opportunities.
- Create and maintain merchandising display to promote product sales.
- Provide an exceptional customer experience to drive loyalty

***
**How will I know if I am successful?**:

- The performance of a Parts Retail Sales Associate is measured by achieving:

- Achieve Parts Sales Targets
- Achieve Customer Satisfaction Targets
- What are the requirements for this job?
- High School diploma or equivalent
- Proven ability to provide an exceptional customer experience
- One year of experience in an automotive parts department.
- One year of sales experience
- Demonstrated communication and interpersonal skills
- Organization and follow-up skills