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Customer Service Representative
3 months ago
**Benefits**:
- 401(k) matching
- Bonus based on performance
- Health insurance
- Training & development
Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of customer service representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
**Responsibilities**:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
- Simple IRA
- Salary
- Health benefits
- Paid time off (vacation and personal/sick days)
- Growth potential/Opportunity for advancement within my agency
**Requirements**:
- Excellent communication skills - written, verbal and listening
- Organizational skills
- Self-motivated
- Proactive in problem solving
- Dedicated to customer service
- Ability to work in a team environment
- Ability to multi-task
- Bilingual - Spanish preferred
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
