Call Center Customer Service Representative

3 weeks ago

Princeton, United States Trinite Consulting Group LLC Full time

Job Summary:
**Responsibilities**:

- Conduct outbound calls to potential customers
- Provide information about products or services
- Upsell products or services to increase revenue
- Communicate effectively with customers in English and Spanish
- Maintain accurate records of customer interactions
- Analyze customer needs and recommend appropriate solutions
- Ensure high levels of customer satisfaction through excellent service
- Perform data entry tasks accurately and efficiently

**Experience**:

- Previous experience in a call center or customer service role is preferred
- Proficiency in English and Spanish is a plus
- Strong phone etiquette and communication skills
- Ability to upsell products effectively
- Experience with data entry and analyzing customer information

Joining our team as a Call Center Representative offers the opportunity for career growth, competitive pay, and a dynamic work environment. If you are passionate about customer service and enjoy working in a fast-paced setting, we encourage you to apply.

**Job Type**: Contract

Pay: From $22.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 2 years

Shift:

- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- Call center
- Hybrid work

Ability to Commute:

- Princeton, NJ 08540 (preferred)

Ability to Relocate:

- Princeton, NJ 08540: Relocate before starting work (required)

Work Location: Hybrid remote in Princeton, NJ 08540

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