Supervisor, Clinic Operations

4 weeks ago

San Diego, United States Scripps Health Full time

Scripps Health Administrative Services supports our five hospitals and 19 outpatient facilities, which treat half a million patients annually through 2,600 affiliated physicians.

**This is a full time, benefited position generally working Monday-Friday from 7:30am-5pm. Located at Scripps Clinic in Carmel Valley. This is an exempt and salaried position eligible for the Management Incentive Compensation Plan (MICP).**

**Why Scripps?**
- Repeatedly recognized as one of the nation’s Top 100 Places to Work by Fortune Magazine.
- Recognized by Newsweek as one of America’s Greatest Workplaces for Diversity for large and mid-size companies in 2024.
- Nearly a quarter of our employees have been employed by Scripps for over 10 years.
- Experience the pride, support, respect that comes with working for one of San Diego's top healthcare providers.
- Be surrounded by people committed to making a difference in the lives of their patients and their teammates.

**Why Carmel Valley?**
- Centrally located, close to shopping and the freeway.
- We are working on developing divisional collaboration within a busy outpatient clinic that will lead to improved patient care, increased efficiency, and an even more cohesive work environment.

**Who are you?**
- You thrive in a fast-paced, team-oriented environment and are committed to delivering exceptional patient care.
- You are an asset to the ever-growing team of healthcare providers within Scripps.
- You pride yourself on providing opportunity and support to the clinical departments to create an environment that promotes the best patient experience in the county.
- You are not afraid of a busy practice and have superior de-escalation skills.

**What you'll do**:

- Oversee clinical and clerical operations at Scripps Clinic Carmel Valley.
- Responsible for oversight of Ophthalmology, Optometry, Head and Neck, and the Vein Clinic.
- Managing daily staffing for assigned clinic operations.
- Ensuring nursing practice reflects established standards of care and practice and a culture that promotes patient safety.
- Ensuring the safe transition of patients through the continuum of care to include active participation of nursing staff in planning and coordinating patient care and direct hand-off to next appropriate level of care.
- Sharing leadership responsibilities for the clinical and clerical staff, including managing daily staffing plans, under the general direction of the Manager/Director.
- Managing and maintaining schedules for optimal efficiency.
- Working in partnership with Management and Physicians to ensure quality and efficiency in the management of patient care.
- Managing and development of clinical staff.
- Contributing to operations management of assigned business unit(s).
- Participating in budget planning and management.
- Taking proactive initiative in quality management.

**Required Qualifications**:

- High school diploma plus three years current applicable experience in a healthcare environment
- Knowledge of scheduling & billing systems
- Ability to prioritize, plan, coordinate, train and evaluate staff
- Knowledge of healthcare business and operational practices
- Basic computer skills, including knowledge of MS Word, Excel, and other applicable systems

**Preferred Qualifications**:

- Proficient in Microsoft Excel reporting and PowerPoint
- Previous experience in outpatient clinic setting
- Leadership experience of one year or more

Position Pay Range: $31.73-$47.59/hour

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