Overnight Member Services Representative

1 month ago

Woburn, United States Planet Fitness Full time

**Benefits**:

- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Training & development

**Job Summary**
The **Overnight Member Services Representative **will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day’s shift for that business day as well as creating an accurate bank deposit.

**Essential Duties and Responsibilities**
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:

- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions & concerns in a timely & professional manner & elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Close shift for that business day.

**Qualifications/Requirements**
- **Punctuality, reliability and dependability are a must**.
- Customer service background preferred.
- Basic computer proficiency.
- Upbeat and positive attitude
- Punctuality, reliability and dependability are a must. _(It's listed twice for a reason)_
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.

**Physical Demands**
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Ability to work 3rd shift (overnights).
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.

**Schedule**
- Monday 12am - 6am
- Monday 10pm - Tuesday 6am
- Tuesday 10pm - Wednesday 6am
- Wednesday 10pm - Thursday 6am
- Thursday 10pm - Friday 6am

**More Benefits**
- Potential For**: Weekly Attendance & Performance Bonus, Bi-Weekly Team Bonus & Monthly Mystery Shop Bonuses**:

- **FREE **Black Card membership after 30 days of employment
- Eligible for 50% Company paid benefits after 90 days of employment
- Medical
- Dental
- Vision
- Paid Personal Time (after 6 months)

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
- Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law._

  • Overnight Member Services Representative

    1 month ago

    Woburn, United States Planet Fitness Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryDental insuranceHealth insuranceOpportunity for advancementTraining & developmentJob SummaryThe Overnight Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members,...

  • Overnight Member Services Representative

    4 weeks ago

    Woburn, United States Planet Fitness Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryDental insuranceHealth insuranceOpportunity for advancementTraining & developmentJob SummaryThe Overnight Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members,...

  • Overnight Member Services Representative

    1 month ago

    Woburn, United States Planet Fitness Full time

    Benefits: Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Training & development Job SummaryThe Overnight Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet...

  • Overnight Member Services Representative

    4 weeks ago

    Woburn, United States Planet Fitness Full time

    Benefits: Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Training & development Job SummaryThe Overnight Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet...

  • Member Services Representative

    4 weeks ago

    Woburn, United States Planet Fitness Full time

    **Benefits**: - Bonus based on performance - Dental insurance - Flexible schedule - Health insurance - Opportunity for advancement - Training & development **Job Summary** The **Member Services Representative **will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members,...

  • Member Services Representative

    1 month ago

    Woburn, United States Planet Fitness Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceDental insuranceFlexible scheduleHealth insuranceOpportunity for advancementTraining & developmentJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective...

  • Member Services Representative

    4 weeks ago

    Woburn, United States Planet Fitness Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceDental insuranceFlexible scheduleHealth insuranceOpportunity for advancementTraining & developmentJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective...

  • Afternoon Member Services Representative

    2 weeks ago

    Woburn, United States Planet Fitness Full time

    Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.  Essential Duties and Responsibilities  Greet members, prospective members and guests, providing exceptional customer service. ...

  • Afternoon Member Services Representative

    1 month ago

    Woburn, United States Planet Fitness Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryOpportunity for advancementTraining & developmentJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential...

  • Evening Member Services Representative

    1 month ago

    Woburn, United States Planet Fitness Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryOpportunity for advancementTraining & developmentJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential...

  • Morning Member Services Representative

    4 weeks ago

    Woburn, United States Planet Fitness Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryOpportunity for advancementTraining & developmentJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential...

  • Awake Overnight Residential Assistant

    2 weeks ago

    Woburn, United States The Guild For Human Services Inc. Full time

    **Primary Job Responsibilities**: - Remain awake for the entire shift and to provide support to individuals in the house as needed. - Complete overnight checklists and reports as outlined by each individual’s service plan and/or behavior plan. - Work as a member of a team to maintain a clean, safe, positive living environment for each individual who lives...

  • Customer Service Representative

    3 weeks ago

    Woburn, United States PEAK Event Services Full time

    Job DescriptionJob DescriptionDescription:About UsReverie Social is a family brand of PEAK Event Services. We are a luxury linen company now shipping nationwide. The brand was created by Party People for Party People. We understand the importance of creating unforgettable experiences for our clients and we know that the details matter. Our parent company...

  • DD Overnight Awake Counselor

    2 months ago

    Woburn, United States Eliot Community Human Services Full time

    $3000 Sign On Bonus! "Prorated" Eliot is seeking an overnight awake counselor for their developmental disabilities residential program. Our ideal candidate would have six months experience working with adults with developmental disabilities. Eliot's Developmental Disabilities Division is a CARF accredited, individual-centered continuum of services that...

  • DD Overnight Awake Counselor

    4 weeks ago

    Woburn, United States Eliot Community Human Services Full time

    $3000 Sign On Bonus! "Prorated" Eliot is seeking an overnight awake counselor for their developmental disabilities residential program. Our ideal candidate would have six months experience working with adults with developmental disabilities. Eliot's Developmental Disabilities Division is a CARF accredited, individual-centered continuum of services that...

  • Customer Service Representative

    3 weeks ago

    Woburn, United States PEAK Event Services Full time

    Job DescriptionJob DescriptionAbout UsReverie Social is a family brand of PEAK Event Services. We are a luxury linen company now shipping nationwide. The brand was created by Party People for Party People. We understand the importance of creating unforgettable experiences for our clients and we know that the details matter. Our parent company PEAK Event...

  • Customer Service Representative

    2 weeks ago

    Woburn, Massachusetts, United States LAZ Parking Limited LLC Full time

    Job DescriptionJob DescriptionWhat's in it for you?We are redefining parking management and having fun doing it To support our company's culture of investing in our people, we offer employees the following perks:Hiring immediately Base Pay - $15-$17/hour $300 Referral BonusCash Tips DailyFlexible Schedule- we are looking for AM, PM and Overnight shiftsGrowth...

  • Overnight Veterinary Nurse

    4 weeks ago

    Woburn, United States Ethos Veterinary Health Full time

    Are you a dedicated Overnight Veterinary Technician searching for a rewarding career in Emergency and Critical Care? Look no further! Our state-of-the-art facility is seeking passionate individuals to join our dynamic team. As an ER/CC technician, you will focus on inpatient and outpatient care alongside our large team of Board-Certified Critical Care...

  • Overnight Veterinary Nurse

    4 weeks ago

    Woburn, United States Ethos Veterinary Health Full time

    Are you a dedicated Overnight Veterinary Technician searching for a rewarding career in Emergency and Critical Care? Look no further! Our state-of-the-art facility is seeking passionate individuals to join our dynamic team. As an ER/CC technician, you will focus on inpatient and outpatient care alongside our large team of Board-Certified Critical Care...

  • Customer Service Representative

    2 weeks ago

    Woburn, United States SALESBOAT INC Full time

    CSR | Customer Support & Client Service Representatives Sales Boat is currently seeking a full-time Customer Service/Sales Representative with entry-level experience. As a trusted outsourced business development company, Sales Boat represents Fortune 100 and 500 clients in the renewable energy industry. The company places a strong emphasis on providing...