Information Technology Specialist

3 weeks ago


Los Angeles, United States U.S. Secret Service Full time

**Duties**:
The selectee will serve as an Information Technology Specialist in the Office of the Chief Information Officer, Customer Solutions Branch. Typical work assignments include:

- Resolve all activities related to the acquisition, configuration, installation, and maintenance of PCs, and other end user computing devices.
- Modify, update, and maintain active directory/domain structure in response to customer service requests and end-point incident remediation.
- Provide a wide variety of computer related problem resolution assistance to the user community.

**Requirements**:
**Conditions of Employment**:

- You will be required to provide proof of U.S. Citizenship.
- Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
- Obtain and maintain a top-secret Tier 5 clearance. For more information visit OPM Mythbuster Page.
- Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
- Submit to a CI polygraph examination prior to your appointment.
- Direct deposit of pay is required.
- One year trial/probationary period may be required.

**Qualifications**:
**Basic Individual Occupational Requirement**:
The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:
(1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others.

(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.

(3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information.

(4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.

GS-11
You qualify for the GS-11 level (starting salary $62,107 ) if you possess one of the following: provide virtual assistance, installing, configuring, troubleshooting, and technical training pertaining to personal computers (PC's); provide technical information and communicating computer network concepts to individuals seeking technological support and security problem issues; and advise management regarding the organization of work processes and functions into data systems; network and/or workstation administrator functions.

OR

GS-12
You qualify for the GS-12 level (starting salary $74,441) if you possess one of the following: integrate security protocols and risk management considerations throughout the IT syste



  • Los Angeles, United States World Wide Technology Full time

    IT Planning Analyst Job Title: IT Project Manager Analyst Location: Remote Duration: 6 Months Job Responsibilities/Qualifications Assist with the daily contract operations and provide general IT business & planning support. Prepare reports through gathering, analyzing, and summarizing data and information; prepares presentation materials for management...


  • Los Angeles, California, United States University of Southern California (USC) Full time

    The mission of the USC Suzanne Dworak-Peck School of Social Work is to improve the well-being of vulnerable individuals and communities, advance social and economic justice, and eradicate pressing societal problems in complex and culturally diverse urban environments throughout Southern California, the nation, and the world. Our commitment to this mission is...


  • Los Angeles, United States C&E Merdinian Armenian Evangelical School Full time

    The IT Director at C. &. E. Merdinian Armenian Evangelical School ("Merdinian") will oversee the entire IT department, integrating the current IT Specialist responsibilities with additional strategic, administrative, and managerial duties. This role will focus on advancing Merdinian's technological infrastructure, enhancing security, and aligning IT...


  • Los Angeles, United States C&E Merdinian Armenian Evangelical School Full time

    The IT Director at C. &. E. Merdinian Armenian Evangelical School ("Merdinian") will oversee the entire IT department, integrating the current IT Specialist responsibilities with additional strategic, administrative, and managerial duties. This role will focus on advancing Merdinian's technological infrastructure, enhancing security, and aligning IT...


  • Los Angeles, United States C&E Merdinian Armenian Evangelical School Full time

    The IT Director at C. &. E. Merdinian Armenian Evangelical School ("Merdinian") will oversee the entire IT department, integrating the current IT Specialist responsibilities with additional strategic, administrative, and managerial duties. This role will focus on advancing Merdinian's technological infrastructure, enhancing security, and aligning IT...


  • Los Angeles, United States Buyk corp Full time

    **Technology Support Specialist** at Buyk Los Angeles, CA **Who we are** Buyk is a new real-time retail service that delivers groceries within 15 minutes. Via the Buyk app, customers simply select the items they'd like from our assortment, click "Order" and we do the rest, with your order arriving on your doorstep in 15 minutes or less. We know that your...


  • Los Angeles, United States CareerBuilder Full time

    Information Technology Engineer Job ID: 1638 Location: Cupertino, CA Type: Permanent Status: Closed Key Skills: Red Hat, Linux administration, network configuration, X windows, database products, security, disk/RAID/SAN Description: Key Objectives - Leverage broad technical knowledge to provide IT support of key business objectives including but not limited...


  • Los Angeles, California, United States Revolution Company Full time

    Overview: Immediate Information Technology Summer 2024 Internship Opportunity! Collaborative and positive team culture. Responsibilities: Revolution is looking for an Information Technology (I.T.) Intern to join its team in the Summer of 2024.The internship is a 10-week paid program providing students with on-the-job training, mentoring, and real-world...


  • Los Angeles, California, United States L.A. Care Health Plan Full time

    Salary Range: $50, Min.) - $62, Mid.) - $69, Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members in five health plans, we make...


  • Los Angeles, United States JBA International Full time

    A leading Law Firm client of ours is seeking an experienced hands-on IT Director in the Los Angeles metropolitan area. Job Description: As IT Director, you'll oversee engineering and help desk teams, manage the IT budget, resources, and vendor relationships. You'll design, implement, and support network infrastructure, applications, and related technologies....


  • Los Angeles, United States JBA International Full time

    A leading Law Firm client of ours is seeking an experienced hands-on IT Director in the Los Angeles metropolitan area.Job Description:As IT Director, you'll oversee engineering and help desk teams, manage the IT budget, resources, and vendor relationships. You'll design, implement, and support network infrastructure, applications, and related...


  • Los Angeles, United States JBA International Full time

    A leading Law Firm client of ours is seeking an experienced hands-on IT Director in the Los Angeles metropolitan area.Job Description:As IT Director, you'll oversee engineering and help desk teams, manage the IT budget, resources, and vendor relationships. You'll design, implement, and support network infrastructure, applications, and related...


  • Los Angeles, United States JBA International Full time

    A leading Law Firm client of ours is seeking an experienced hands-on IT Director in the Los Angeles metropolitan area. Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly. Job Description: As IT Director, you'll oversee engineering and help desk teams, manage the IT budget, resources,...


  • Los Angeles, United States Sylmar Studios Full time

    Job Description Job Description Summary: This is a leadership role that performs professional work providing operational support to and management of Sylmar Studios’ information technology infrastructure, telecommunications and team members. This role requires a strategic thinker with strong leadership skills, technical expertise, and a proven track record...


  • Los Angeles, United States Sylmar Studios Full time

    Job DescriptionJob DescriptionSummary: This is a leadership role that performs professional work providing operational support to and management of Sylmar Studios’ information technology infrastructure, telecommunications and team members. This role requires a strategic thinker with strong leadership skills, technical expertise, and a proven track record...


  • Los Angeles, United States Morgner Construction Management Full time

    Morgner seeking a highly skilled and experienced Information Technology Program Manager I to join our team for Los Angeles Community College District. As the Information Technology Program Manager I, you will be responsible for overseeing all business intelligence development activities for assigned projects. In addition, you will drive all architectural...


  • Los Angeles, California, United States L.A. Care Health Plan Full time

    Salary Range: $105, Min.) - $139, Mid.) - $156, Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members in five health plans, we make...


  • Los Angeles, United States Bookman Consulting Full time

    Our client is a mid-sized Accounting Firm in Los Angeles (Downtown Area) that is looking to hire a talented IT Manager. They have an excellent culture and do a great job at retaining their staff long-term. This person MUST live in LA and be willing to be on site!!IT Manager (Downtown Los Angeles - On site)Must have excellent communication skillsOn-boarding...


  • Los Angeles, United States Bookman Consulting Full time

    Our client is a mid-sized Accounting Firm in Los Angeles (Downtown Area) that is looking to hire a talented IT Manager. They have an excellent culture and do a great job at retaining their staff long-term. This person MUST live in LA and be willing to be on site!!IT Manager (Downtown Los Angeles - On site)Must have excellent communication skillsOn-boarding...


  • Los Angeles, United States Bookman Consulting Full time

    Our client is a mid-sized Accounting Firm in Los Angeles (Downtown Area) that is looking to hire a talented IT Manager. They have an excellent culture and do a great job at retaining their staff long-term. This person MUST live in LA and be willing to be on site!!IT Manager (Downtown Los Angeles - On site)Must have excellent communication skillsOn-boarding...