Customer Service Representative

2 weeks ago


Charlotte, United States The Jones Agency - Allstate Full time

Our office is expanding, and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking a full-time Customer Service Representative. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have. A customer service representative will act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Customer Service Reps are genuinely excited to help customers and educate our clients on what options they have and what their coverage protects. They’re patient, empathetic, and passionately communicative. Problem-solving comes naturally to customer care specialists. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Pay: From $18.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Flexible schedule
- On-the-job training
- Paid time off
- Professional development assistance
- Work from home

Experience level:

- 1 year

Shift:

- 8 hour shift
- Day shift

Weekly day range:

- Monday to Friday
- No weekends

Work setting:

- Hybrid work
- Office

**Experience**:

- Customer service: 1 year (required)

License/Certification:

- Property & Casualty License (required)

Work Location: Hybrid remote in Charlotte, NC 28262



  • Charlotte, United States Vantage Concepts Full time

    The consumer comes first within the hospitality industry and that is no exception at Vantage Concepts. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...


  • Charlotte, United States Vantage Concepts Full time

    Job DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception at Vantage Concepts. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...


  • Charlotte, United States Crystal Quick Services Full time

    Job DescriptionJob DescriptionWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience...


  • Charlotte, United States Corps Team Full time

    Our client, a leading global manufacturing firm, is seeking an experienced Customer Service Representative for a fantastic opportunity to join their team for a full-time, direct hire opportunity with benefits. This role is located in South Charlotte Customer Service Representative, Customer Service, Representative, Retail, Staffing, Skills


  • Charlotte, United States DH Pace Full time

    Triage incoming calls from customers that require service/sales. Work with the customer to understand their need and schedule the appropriate service. Promote all products, services, and quote accurate pricing when appropriate. Enter detailed informa Customer Service Representative, Customer Service, Representative, Retail, Skills


  • Charlotte, United States Enterprise Call Center Full time

    Job DescriptionJob DescriptionCompany DescriptionWe recruit, train, and manage customer service representatives to represent global brands in customer care, technical support, and sales. Our reps provide professional customer care services through various integrated platforms that adapt to any client workspace.  Our cloud-based technology ensures...


  • Charlotte, United States TBC Full time

    **Customer Service Representative** **Location:** Charlotte, NC, US, 28273 **Description** Our **Customer Service Representatives** (CSR) are committed to providing outstanding customer service through daily interaction with our customers. Customer Service Representatives are primarily responsible for processing inbound customer requests and soliciting sales...


  • Charlotte, United States TBC Full time

    **Customer Service Representative** **Location:** Charlotte, NC, US, 28273 **Description** Our **Customer Service Representatives** (CSR) are committed to providing outstanding customer service through daily interaction with our customers. Customer Service Representatives are primarily responsible for processing inbound customer requests and soliciting sales...


  • Charlotte, United States Florida Tile Full time

    The CSR responsibilities include the processing of customer orders received either in person, via telephone, fax or internet. The CSR will assist the Branch Manager/ Branch Operations Manager and other branch associates as needed. The CSR will also a Customer Service Representative, Customer Service, Operations Manager, Representative, Branch Manager, CSR,...


  • Charlotte, North Carolina, United States Johnson Brothers Full time

    Customer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** locationsCharlotte, NC - Operations time typeFull time posted onPosted 6 Days Ago job requisition idR Johnson Brothers, a national family-owned wine, spirits and beer distributor has been providing, exceptional service to our customers since...


  • Charlotte, North Carolina, United States Cardlog Full time

    **Customer Service Representative** Charlotte, NC, USA Req #2127 Wednesday, April 28, 2021 AN EQUAL OPPORTUNITY AFFIRMATIVE ACTION EMPLOYER **Job Summary:** The Customer Service Representative will provide administrative and customer service support to our clients, internal employees, and outside vendors. The Customer Service Representative coordinates the...


  • Charlotte, United States Dex Imaging Full time

    ** Customer Service Representative** Customer Service Charlotte, North Carolina **Description** **Dex Imaging** is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We provide the best document handling solutions in the industry with no dependency on a single manufacturer. Dex...


  • Charlotte, United States Collins Cleaners Full time

    Job DescriptionJob DescriptionCollins Cleaners is looking to hire a full-time Customer Service Representative (CSR) in our Charlotte, NC, and Matthews, NC locations with a can-do attitude to ensure overall satisfaction of our customers' cleanings. This Customer Service Representative position starts at a competitive wage of $13+/hour. Are you an...


  • Charlotte, United States Collins Cleaners Full time

    Job DescriptionJob DescriptionCollins Cleaners is looking to hire a full-time Customer Service Representative (CSR) in our Charlotte, NC, and Matthews, NC locations with a can-do attitude to ensure overall satisfaction of our customers' cleanings. This Customer Service Representative position starts at a competitive wage of $13+/hour. Are you an...


  • Charlotte, North Carolina, United States The LaSalle Group Full time

    LaSalle Network is currently working with a client who is looking for a Customer Service Representative This position is remote and full-time. Please note that training will be ONSITE for two weeks from 8 am - 5 pm in Charlotte, NC. Our client is looking for an individual that has strong communication skills, positive attitude, and eagerness to learn and...


  • Charlotte, United States K-Factor Filter Full time

    Job DescriptionJob DescriptionK-Factor FIlter is a world wide manufacturer of self cleaning, fully automatic, liquid filtration engineered and designed to suit industrial applications.The Customer Service Representative will interact with and support the Company's customers and Technical Sales Representatives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES-...


  • Charlotte, United States K-Factor Filter Full time

    Job DescriptionJob DescriptionK-Factor FIlter is a world wide manufacturer of self cleaning, fully automatic, liquid filtration engineered and designed to suit industrial applications.The Customer Service Representative will interact with and support the Company's customers and Technical Sales Representatives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES-...


  • Charlotte, North Carolina, United States Concentrix Full time

    Job Title:Customer Service Representative (Emergency Dispatch) On-SiteJob DescriptionAs an Automotive Customer Service Representative, you are the corner stone of the essential services offered to our members experiencing an emergency crisis across North America. (Military veterans are encouraged to apply.)Title: Automotive Customer Service Representative...


  • Charlotte, North Carolina, United States Concentrix Full time

    Job Title:Customer Service Representative (Emergency Dispatch) On-SiteJob DescriptionAs an Automotive Customer Service Representative, you are the corner stone of the essential services offered to our members experiencing an emergency crisis across North America. (Military veterans are encouraged to apply.)Title: Automotive Customer Service Representative...


  • Charlotte, United States Suburban Propane Full time

    > > **Customer Service Representative** **Charlotte , NC** **JOB ID: 7867** **JOB CATEGORY: Customer Service** **POSITION TYPE: Regular Full-Time** **Overview** We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer...