Commercial Legal Collector

2 weeks ago

Sherman Oaks, United States Creditors Adjustment Bureau Full time

Come Join the CAB Team
Creditors Adjustment Bureau, a trusted name in collections since 1954, is currently seeking a Legal Collector to join our team. CAB specializes in commercial collections, serving as both collection agency and law firm. Our Representatives work on behalf of some of the fastest-growing companies in technology/software, social media, construction/building supply, commercial properties, transportation/logistics, and food services, as well as major law and accounting firms.

This is a full-time position; salary is commensurate with experience.

RESPONSIBILITIES
- Contacting debtors to collect payments on past-due accounts and resolve discrepancies.
- Locating debtors via credit bureau information, background checks, loan documents, and other paperwork or databases.
- Reviewing terms of sale or loan documents with debtors.
- Verifying all debtor information, including phone numbers and addresses.
- Providing excellent customer service by listening to debtors’ explanations and establishing new repayment terms, if appropriate.
- Recording new repayment terms, when appropriate.
- Initiating repossession proceedings or transferring accounts to collection attorneys, when necessary.
- Monitoring and maintaining account databases.
- Processing monthly credit memos and associated reporting.
- Complying with all federal and state debt collection regulations.

**Requirements**:

- High school diploma or GED; associate’s or bachelor’s degree preferred.
- At least one year of customer service experience in a professional environment
- Business-to-business experience
- Strong computer skills, including Microsoft Office
- Excellent time-management skills
- Strong verbal and written communication skills
- Strong work ethic
- Proven ability to function independently

**Benefits**:

- Competitive salary
- Health insurance
- Dental insurance
- Matched 401K program
- Paid time off
- Friendly and energetic work environment

Pay: $23.00 - $30.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance

Weekly day range:

- Monday to Friday

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Collection: 3 years (preferred)

Work Location: In person

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