Scheduling Manager
2 months ago
Abrio Home Care, a renowned leader in non-medical home care dedicated to serving individuals throughout Arizona, seeks a compassionate and dedicated individual to join our team as a Scheduling Manager. If you possess a genuine passion for improving the lives of people with disabilities and the elderly and are committed to delivering service excellence, we invite you to explore this exciting opportunity with us.
**Position Overview**
As a vital member of our Home Care Team, the Scheduling Manager plays a crucial role in ensuring the seamless coordination of services between clients and caregivers. This position involves creating and maintaining schedules, guaranteeing adequate staffing levels, and upholding the continuity of care to meet the unique needs of our clients.
**Responsibilities**:
- Schedule caregiver shifts by aligning qualifications and availability with clients' needs.
- Maintain accurate computerized schedules, ensuring timely data entry for clients and caregivers.
- Communicate with clients and caregivers to address day-to-day scheduling changes.
- Enter and manage client and caregiver information within the database.
- Identify and proactively address scheduling issues such as call-offs and no-shows.
- Foster positive relationships with clients, their families, prospective clients, caregivers, potential employees, team members, and referral sources.
- Uphold strict confidentiality of all information related to employees, clients, and their families.
- Participate in on-call rotation
**Benefits**:
Health insurance
Dental insurance
Vision insurance
Vacation and paid sick time
**Requirements**:
Knowledge of in-home care
High school diploma or equivalent
Minimum of two years of customer service experience
Professional verbal and written communication skills
Typing speed of a minimum of 35 words per minute
Detail-oriented, organized, and adaptable to change
Team player with good listening skills
Dependable and punctual
**Salary**:
$43,000.00 to $45,000.00 per year
**Schedule**:
Full-time: standard hours are Monday to Friday, 8 am to 5 pm.
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