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Gate Service Representative

4 months ago

Hodgkins, United States Remprex, LLC Full time

**What You’ll Do**

Reporting to the Terminal Manager, the Gate Service Representative supports the intermodal trucking community by leveraging proprietary technology to perform intermodal gate transactions, maintenance, and repair at supported terminals and make timely operating decisions to ensure safe, efficient, and customer-oriented service.

**Location**: Hodgkins, IL 60525

**Responsibilities**
- Service, repair, and perform preventative maintenance on Automated Gating System (AGS) equipment and its components
- Survey, repair, and troubleshoot overall system health and performance
- Proactively report on system specifications, operations, inventory needs, and site performance
- Explain site health information and provide technical insight on system repairs to client management
- Assist in testing new-generation AGS components and provide reliability and suitability reports to management
- Assist with the install and commission of AGS equipment on site
- Accurately and efficiently process automated and manual gate transactions as needed, entering data into an office computer or handheld device for each unit as it enters or exits the intermodal terminal
- Manage inventory
- Maintain a client work environment in REMPREX vehicles, Driver’s Assistance Building and server room.

**What You’ll Need**

Required:

- High School diploma or equivalent
- Valid Driver’s License with a clean motor vehicle record (MVR)
- Demonstrated attention to detail
- An interest in and commitment to continual growth
- Strong interpersonal skills and a commitment to unwavering professionalism
- Ability to quickly analyze and solve problems in a high-pressure environment with the ability to implement procedural modifications with mínimal supervision
- Ability to multi-task, demonstrate flexibility and persevere in an environment that with rapidly changing customer requests and requirements, seasonal variances in workload and industry needs and requirements.
- Must be able to adapt to extended or adjusted hours as needed in a 24/7/365 operation.

**Preferred**:

- Previous experience in the intermodal industry

Your assimilation into our culture is very important in having a long and mutually beneficial career at REMPREX. Our core values are the driving force in our business. As a potential member of the REMPREX team, you should align with our core values.

**Safety** **| We commit to actively foster a healthy and injury free environment for our employees, clients and the communities we serve.

**Integrity** **| We make it a priority to do the right thing even when no one is looking, which is why we commit to the highest ethical standard.

**Innovation** | We challenge conventional thinking to continually improve the products and services we offer.

**Transparency** | We say what we mean, mean what we say, and do what we say we’ll do.

**Who is REMPREX and Why Are We Hiring?**

Headquartered in Lisle, Illinois, REMPREX specializes in the operation, support and engineering of intermodal terminals and ports nationwide. We specialize in delivering safe, efficient, and scalable services to help our clients transport intelligently. Click here to see it for yourself As we continue to rapidly grow, we’re looking for highly motivated and technically skilled individuals that can provide safe, efficient and customer-oriented service - that’s where you come in

**What We Offer**
- Competitive compensation & a comprehensive benefits package that includes medical, dental, vision, life, disability, flexible spending, 401k + match and more
- Paid Time Off
- Tuition Reimbursement
- Employee Assistance Program
- Employee Referral Program
- A diverse & inclusive company culture that offers genuine teamwork

**Ready to build your career with an industry leader?**

If this role isn't what you're looking for, please consider other open positions.

IND1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)